Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 246 reviews)); "Good benefits and people engagement activities" ((in 182 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 181 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 160 reviews)); "The people and culture are great." ((in 132 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Salary is low and projects can be under resourced" ((in 107 reviews)); "Low pay and no ability to move" ((in 106 reviews)); "Poor management of tasks" ((in 105 reviews)); "Poor leadership: constant knee" ((in 43 reviews)); "Lack of innovation in certain areas and seemingly frequent restructuring from upper management" ((in 38 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,185 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 11, 2023

disastrous leaders - horrible for POC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good benefits, good people, systems have improved

Cons

this used to be a great place to work but no longer, especially for BIPOC, they just don't promote them to senior levels with constant excuses of not your time, you're not qualified. there is lack of strategy and vision and it seems to be going around in circles. so many people are just leaving because there is no growth here only more and more work.

Wiley Response

2y

We appreciate you taking the time to provide your feedback on your experience at Wiley. Your insights are instrumental in helping us identify areas where we can enhance the work environment and provide a more inclusive and fulfilling experience for all employees. We are committed to enabling Purpose, Growth, Community and Care throughout our colleague experience. The challenges you've highlighted, particularly regarding the experience of BIPOC employees and the perceived lack of promotion opportunities to senior levels is very concerning. Diversity, equity, and inclusion are paramount values for us as we recognize the value of diverse perspectives contributing to our ability to fulfill our mission. Creating a supportive and enriching environment for career advancement is one of our priorities, and your feedback will aid us in reassessing our approach to employee development. Please address these concerns with your People Business Partner and we hope you will see positive changes throughout our organization.

5.0

Jul 11, 2023

Love it

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Some of the best people in the business

Cons

Still pretty traditional, though they lean into innovation

Wiley Response

2y

Thank you so much for your feedback! We are glad you are bonding with your colleagues. We hope your experience at Wiley continues to be great and that you grow within our organization.

5.0

Jul 10, 2023

Good place to work

Editor

Recommend

CEO approval

Business Outlook

Pros

Good people to work with

Cons

Constant reorganization of the company

Wiley Response

2y

Thank you for your feedback. We are glad you enjoyed your overall experience at Wiley. For Wiley to best support our customers to unlock human potential, we must continuously evolve and test new approaches to keep up with our ever-changing markets. As is always the case, when we make a decision that affects the Wiley community, we do so with the utmost care and respect for our colleagues and customers. We wish you the best in your career journey and thank you for your service at Wiley.

Viewing 544 - 546 of 2,185 Reviews

Jobs at Wiley

Customer Support Representative

Customer Success Manager

Customer Technical Support Representative - Part Time

Website Content Strategist

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disastrous leaders - horrible for POC

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