Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Account Manager (39) , Editorial Assistant (39) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 254 reviews)); "Good benefits and people engagement activities" ((in 191 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 175 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 157 reviews)); "Great team and department" ((in 49 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 117 reviews)); "Low pay and no ability to move" ((in 102 reviews)); "Salary is low and projects can be under resourced" ((in 99 reviews)); "Frequent restructuring and layoffs every year." ((in 69 reviews)); "Poor leadership: constant knee" ((in 45 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,186 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 4, 2023

Benefits OK, but the pay is abysmal

Managing editor

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great people to work with 401(k) match is acceptable Benefits are OK

Cons

- Pay is horrible. Many co-workers in editorial positions (Managing Editors and Editorial Assistants) who have been working in the company for years have yet to break $50k, even after taking on extra projects and job roles. Turnover rate in the company is high as well, also due to low pay. - Almost no opportunity for promotions, but they have no problem with burdening you with work.

Wiley Response

3y

Thank you for your feedback. We are committed to offering equitable and competitive pay that allows us to attract, reward and retain great people who make an impact every day. Pay transparency is a focus area at Wiley and we encourage you to have an open conversation with your leadership on how they make salary decisions. We continue to test out new ways to improve colleagues workloads and work/life balance through programs like Focus Fridays, flexible global work model, and Happy Fridays. If you are feeling overworked please check out our comprehensive well-being resources. We hope that your Wiley experience improves.

4.0

Jun 4, 2023

It was good

Internship

Recommend

CEO approval

Business Outlook

Pros

You get to work with users from many countries

Cons

Work kinda becomes repetitive a bit

Wiley Response

3y

Thank you so much for your feedback! We are glad you enjoyed your overall experience at Wiley. Our goal was to empower you to succeed at work and life, and we wish you the best in your career journey.

4.0

Jun 1, 2023

Work life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work-life balance, good leadership, caring

Cons

lack of new ideas, fixed industry

Wiley Response

3y

Thank you so much for your feedback! We are glad you are enjoying our flexible work environment and your leadership. Our goal is to empower you to succeed at work and life through an inspired colleague experience that enables Purpose, Growth, Community and Care for you at Wiley. We hope your experience at Wiley continues to be great and that you grow within our organization.

Viewing 571 - 573 of 2,186 Reviews

Jobs at Wiley

Customer Technical Support Representative - Part Time

Customer Support Representative

Market Development Associate

Customer Success Manager

Wiley

Wiley reviews

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Benefits OK, but the pay is abysmal

It was good

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