Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 246 reviews)); "Good benefits and people engagement activities" ((in 182 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 181 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 160 reviews)); "The people and culture are great." ((in 132 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Salary is low and projects can be under resourced" ((in 107 reviews)); "Low pay and no ability to move" ((in 106 reviews)); "Poor management of tasks" ((in 105 reviews)); "Poor leadership: constant knee" ((in 43 reviews)); "Lack of innovation in certain areas and seemingly frequent restructuring from upper management" ((in 38 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,185 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 10, 2025

Great people, solid mission, challenging but exciting times

Sr manager - customer service operations

Recommend

CEO approval

Business Outlook

Pros

Caring and friendly culture Work/Life balance is central Colleagues are smart and passionate about what they/we do

Cons

Strategy seems to change frequently. (every 2-3 years) Not a lot of room for advancement Frequent "fat-cutting" rounds of optimization/"right-sizing" Constantly hearing "we're doing the best that we can with the limited resources we have"

Wiley Response

1y

Thanks for your review and sharing the gift of feedback for us to help continue improving our colleague experience!

3.0

Apr 10, 2025

A mixed bag

Junior solution engineer

Recommend

CEO approval

Business Outlook

Pros

- Health & Wellness benefits - Bonuses, discounts, and perks - Market position - Experience with global collegues

Cons

- Irregular naming conventions across roles and responsibilities making it challenging to gauge one's compensation and/or move on to external opportunities. - Constant organizational change with insufficient change management processes - High employee turnover - Inconsistency in management, expectations, and routines across departments -- there are no unified systems, processes, or management policies utilized across divisions resulting in wildly different experiences for employees

Wiley Response

1y

Thank you very much for your feedback and commitment to helping Wiley succeed.

5.0

Apr 10, 2025

Great place to work

Talent acquisition partner

Recommend

CEO approval

Business Outlook

Pros

This company truly walks the talk when it comes to work-life balance and flexibility. There's a strong culture of trust, which allows employees to manage their schedules in a way that suits their personal and professional needs. Leadership is genuinely supportive of career development, offering access to mentorship, training, and stretch opportunities that help you grow in your role and beyond. What sets this company apart is the high level of collaboration and engagement across all teams. Regardless of department or seniority, people are approachable, open to sharing knowledge, and invested in collective success. It's an environment where ideas are welcomed, and your voice is heard.

Cons

No major cons to note—like any growing organization, there are changes and evolving priorities, but they’re communicated transparently and handled with care.

Wiley Response

1y

Thank you very much for your feedback and your passion to help make Wiley stronger!

Viewing 583 - 585 of 2,185 Reviews

Jobs at Wiley

Customer Support Representative

Customer Technical Support Representative - Part Time

Customer Success Manager

Market Development Associate

Wiley

Wiley reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people, solid mission, challenging but exciting times

A mixed bag

Great place to work

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