Wiley reviews

3.6

65% would recommend to a friend

(2,180 total reviews)

Matthew Kissner

60% approve of CEO

42% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 20, 2018

So many mixed feelings

Recommend
CEO approval
Business Outlook

Pros

Colleagues are, for the most part, smart, creative and passionate about the publishing space. For me, working in the publishing / knowledge sharing world was the driving reason I wanted to work here and I have never been disappointed in how interesting it is. It is a very large global organization so in the course of working there, you may find yourself working with smart people from every corner of the globe. Some new initiatives have been positive and had impact. Work-life balance has been exceptional and salary has been average.

Cons

Wiley just feels like it is running scared. Scared of competition, scared of disruption, scared of change - all while they loudly exclaim they embrace all those things. Maybe because they change direction and chase new initiatives at a pace which is dizzying and frustrating because the dust never is allowed to settle. Strangely, the more it is proclaimed they will communicate about all this change, the less anything makes any sense. It is interesting how they see it all as strategic but it feels so reactionary. Also, the turnover in management from the top down is extraordinary - I've seen three CEOs and 4 managers in less than two years and each time has had impact that was not positive. Reorganizations and restructurings ensue, causing all sorts of turf battles and scrambles to gain political positioning in each new round. I know that's common in corporations but it feels like Wiley's culture feeds it. I've also watched extraordinarily talented and devoted employees get treated poorly and unappreciated, while colleagues who play political games well rise right up the ladder. It saddened me how often credit for work is grabbed by others while some of the superstars aren't ever recognized. It is largely a very conservative company culture so that could be a con depending on what you're looking for. Financial decisions are made about technology which often have huge far reaching costs and impacts but the people in the trenches who are affected are not given a choice in the matter. Wiley's culture is simply not one of transparency or honesty or openness, no matter what they may say.

3.0
Sep 11, 2018

A Company Going Through Endless Transitions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits package. Nice co-workers.

Cons

Non-existent onboarding. Kludgy systems. Often more managers than workers. Constant instability.

2.0
Aug 9, 2018

Marketing Manager Who Has Had the Joy Sucked Out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

--Decent bonus if your division meets its goals --Great colleagues to work with and the main reason I'm still there --High quality content

Cons

--Morale is soul crushingly poor --No actual room for advancement --Constant turn over in leadership and no clear vision or goals or message --Pay is not competitive

avatar
Wiley Response
7y
I'm sorry you've been having a rough time of it lately. Changes at work, whether they be leadership, staff, systems, or processes, are an important part of growth and development but can definitely be a source of stress. Please know that we do read all of your feedback and relay it to the right people. Thanks for the review!
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