Wiley reviews

3.6

65% would recommend to a friend

(2,180 total reviews)

Matthew Kissner

60% approve of CEO

42% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Dec 26, 2023

This is not the place to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The PTO is decent compared to other companies, but not worth it due to the cons.

Cons

Have you ever been given anything by your family and you don’t know what to do with it or how it works? Well that’s Jesse Wiley and his company. This place is not doing well and the Board isn't getting the blame they should be by shareholders and employees. If you like layoffs every holiday season then this is the place for you. If you enjoy outdated technology, processes, and management then this is the place for you. They claim to always take care of their employees, and by that they mean lay you off after yet another poor decision by their executives, and board. Their interim CEO has been in his role once before so you can expect the same downward spiral to continue at Wiley. Do yourself a favor and keep looking for other places to work.

2.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and remote work flexibility.

Cons

The recent reorg has been so disorganized that people are quitting in droves after being mapped to roles they don't want or being stuck between 2 jobs because the transition hasnt happened smoothly at all. This has left the people who are staying behind so overwhelmed and the company refuses to hire more staff to alleviate the burden or compensate people for taking on additional work. Upper management and leadership keep recommending "chnage management" courses to cope but all this does is frustrate people more. This isn't a "not accepting change" issue. It's a "lack of support and acknowledging that we're struggling and need help" issue.

2.0
Mar 6, 2019

Used to be great company

Recommend
CEO approval
Business Outlook

Pros

Still some quality people there who truly care about changing and succeeding in new business environment. Company in the business of doing good for people in research and education, and admirable way to spend a career. Good PTO and flexible time and location policies.

Cons

This used to be a company that played larger than it was because of a great culture and folks living that culture together to win. That culture has been destroyed in the last 4-5 years and Wiley now plays smaller than it is and doesn’t win enough to continue long term unless there’s radical change in the right direction. Too many mgt changes and no real direction other than platitudes from too many sr leaders who don’t really know businesses. Very sad what has happened but great Wiley family and poor sr leader choices have to bear the responsibility. They’ve listened to a lot of the wrong people.

avatar
Wiley Response
7y
Thanks for the review. It's true that times of change and tough market conditions are challenging to any business. We've recently put a great deal of effort toward communicating our long-term strategy throughout the company. Hopefully that will help address some of the concerns you have about the company's direction. In the meantime, don't hesitate to keep making your opinion and concerns known. It's helpful!
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