Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,430 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 45% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Account Manager (39) , Editorial Assistant (39) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 248 reviews)); "Good benefits and people engagement activities" ((in 195 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 184 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 153 reviews)); "Great team and department" ((in 51 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 112 reviews)); "Salary is low and projects can be under resourced" ((in 105 reviews)); "Low pay and no ability to move" ((in 102 reviews)); "Poor leadership: constant knee" ((in 46 reviews)); ""Manager's discretion" for EVERYTHING is great if you've got a good manager, but not for those who don't." ((in 39 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,187 total reviews)

Matthew Kissner

61% approve of CEO

45% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 1, 2023

Depends on what your looking for

Hr pmo team

Recommend

CEO approval

Business Outlook

Pros

People, salary, benefits , office , not much else

Cons

Upper management, unrealistic goals, too much pressure

Wiley Response

2y

Thank you for your feedback. Our goal is to empower you to succeed at work and life through an inspired colleague experience that enables Purpose, Growth, Community and Care for you at Wiley. We continue to test out new ways to improve colleagues workloads and work/life balance through programs like Focus Fridays, flexible work hours, and Happy Fridays. We take your feedback seriously and we hope you have found a leadership team better suited to your needs.

3.0

Jul 5, 2023

Good people, shaky leadership

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

People are so kind and the benefits are good. Work life balance seems to be fine for most.

Cons

No vision, leadership is rocky and disingenuous, low base salaries

Wiley Response

2y

Thank you for your feedback. We are glad you are bonding with your colleagues and enjoying our benefits. Effective leadership is a critical piece of enabling Purpose, Growth, Community and Care for you at Wiley. If you are having issues with your leadership, please speak to your People Business Partner on ways to address this issue. We hope your experience at Wiley gets better.

3.0

Jun 28, 2023

Company is selling its Educational Services

Enrollment counselor

Recommend

CEO approval

Business Outlook

Pros

Great Job with great environment, pay, and benefits.

Cons

No job security, laid off great employees

Wiley Response

3y

We are glad you're enjoying our culture and competitive benefits. Our goal is to empower you to succeed at work and life through an inspired colleague experience that enables Purpose, Growth, Community and Care for you at Wiley. As is always the case, when we make a decision that affects the Wiley community, we do so with the utmost care and respect for our colleagues who may be affected.

Viewing 604 - 606 of 2,187 Reviews

Jobs at Wiley

Email Advertising Operations Specialist

Customer Support Representative

Editor in Chief - Medicine

Wiley

Wiley reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Depends on what your looking for

Good people, shaky leadership

Company is selling its Educational Services

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