Wiley reviews

3.7

66% would recommend to a friend

(2,182 total reviews)

Matthew Kissner

61% approve of CEO

44% positive business outlook

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 20, 2025

Good benefits, bad leadership

Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, which makes it difficult to leave. I get a lot of time off which I value, and don't have a hard time using it. Retirement + healthcare is adequate.

Cons

Leadership is terrible. They jump from one big idea to the next and leave the remains in shambles. Reorgs are constant. Long-term plans are made and abandoned months later in favor of short-term efforts to improve the quarterly earnings call. Messaging is completely tone-deaf and sunny while everyone hates working here. Every six months we do a survey on employee satisfaction, which is low, and the survey only upsets people more because leadership does not act (or acts directly counter to) the feedback that is given. They are pushing for increased RTO, despite everyone universally hating that and being very vocal about it, which suggests either total incompetence or they are trying to reduce headcount without actually doing a layoff. If you aren't in sales, no one cares what you are doing. Management is left totally impotent to address employee concerns. As a manager, I cannot believe anyone would accept what we offer as entry-level pay. It's laughably low, and they withheld raises this year. I am honestly shocked any time we are able to find someone willing to fill a vacancy on my team. That is, when we are even allowed to hire, because leadership constantly freezes hiring. I am actively looking to leave and I don't recommend that anyone try to take my role when I'm gone.

1.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Average benefits of a software company Few Caring Colleagues Party Culture and Week end fun

Cons

The company’s stability has fallen off a cliff compared to previous years. Periodic layoffs have become the norm, leaving employees constantly wondering if they’ll be next. Job security is non-existent, and the atmosphere is fueled by fear rather than growth. This year, not a single employee received a salary increment—not even during the usual review cycle—because of the so-called “financial downturn.” Yet somehow, certain individuals still manage to receive preferential treatment. Management is a mess. While a tiny fraction of leaders are decent, the majority are unprofessional, rude, and shamelessly play favorites. Performance evaluations are a joke—often completely disconnected from actual work delivered—leaving top performers ignored while others coast through on connections. In my own case, my manager embodies everything wrong here: zero fairness, zero accountability, and zero leadership. One glaring example of favoritism? A girl whose main contributions seem to be making TikTok videos and cooking gets special treatment simply because her husband is a favorite of her boss. This kind of blatant nepotism crushes morale and sends the clear message that merit means nothing here.

4.0
Aug 7, 2025

Great work place

Recommend
CEO approval
Business Outlook

Pros

positive, supportive, and inclusive environment

Cons

opportunities, benefits and flexibility can get rough sometimes

Viewing 109 - 111 of 2,182 Reviews

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