Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 242 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 181 reviews)); "Good benefits (although the pension was frozen) and an on" ((in 174 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 158 reviews)); "Great team and department" ((in 46 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 110 reviews)); "Salary is low and projects can be under resourced" ((in 107 reviews)); "Low pay and no ability to move" ((in 97 reviews)); "Too many layoffs" ((in 63 reviews)); "Poor leadership: constant knee" ((in 44 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,185 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by demographic groups

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Wiley has an employee rating of 3.7 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Jan 24, 2017

Great place to work

Project editor

Recommend

CEO approval

Business Outlook

Pros

knowledgeable colleagues and management. excellent pay and benefits, including pto and holidays. good career advancement and assistance (but see cons)

Cons

reorganizations can lay off entire departments, no attempt to place excellent experienced employees in suitable openings

2.0

Jan 20, 2017

Struggling in a challenging environment - although huge potential

Marketing

Recommend

CEO approval

Business Outlook

Pros

- Great colleagues globally and a great sense of collaboration. This is the main reason to stay for most colleagues. - Serious attempts of Senior Management to change the culture and to sort out the massive technology issues. - Overall very healthy company financially due to its diversification

Cons

- Continued lay-offs with no real plan behind. Grand rhetoric about treating affected colleagues in a dignified way, but this has no real substance. Decent severance packages cannot hide this. - Senior Management/ ELT well- meaning but unfortunately still rather removed from reality. - too much politics and croonism overall - Books/KL reorganization a disaster. - HR department under new leadership clueless and with no steer. - Finance/Operations hugely struggling. - If you are not based in Hoboken or Oxford, there is little opportunity for career progression.

3.0

Jan 16, 2017

Difficulty navigating the changing waters

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, most immediate managers care about work/life balance

Cons

Losing its sense of identity, Wiley family really not involved currently, senior management seems to be changing course monthly

Viewing 1657 - 1659 of 2,185 Reviews

Jobs at Wiley

Customer Support Representative

Customer Technical Support Representative - Part Time

Applied Scientist — AI Studio

Product Manager - Scholar Gateway

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Great place to work

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