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      Wiley

      Engaged Employer

      Wiley reviews

      3.7

      66% would recommend to a friend

      (2,182 total reviews)

      Matthew Kissner

      61% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Wiley has an employee rating of 3.7 out of 5 stars, based on 2,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Oct 4, 2025

      Buddy system prevails

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits package, generous time off, nice office and location

      Cons

      If you are buddies with senior leadership you will go far at Wiley. Your level of experience, knowledge, effectiveness hardly matter. Leadership will ensure that their buddies are always secure, shuffling them around with new opportunities. Honesty is gone at Wiley. It used to be a great place to work until the bro culture took over.

      4.0
      Jul 31, 2024

      Great Flexibility, Good Coworkers, Stagnant Company

      Digital marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wiley offers incredible work-life balance and an unheard of amount (5 weeks+) of PTO for US colleagues. The health insurance isn't bad, the retirement match is great and there are tons of fringe benefits that come with being a relatively inclusive company (IVF for example). Additionally, most colleagues are friendly and if you must go into Hoboken HQ, the office is beautiful.

      Cons

      Wiley suffers from being a great place to work in that many people stay for decades, never having been employed elsewhere and unaware of the multitude of changes that faster-moving and innovative companies are making. Processes are outdated, bureaucracy runs a mile deep for even small changes and many senior leaders do not know the first thing about the line of work they are managing (as they have never worked anywhere else or they've been brought in by someone who hasn't). Sometimes that can be okay because they have great leadership acumen and listen to those below them; sometimes that can mean that you are explaining frustrating basics to those above you ad nauseam for months to no avail.

      3.0
      Feb 2, 2024

      Just okay

      Customer contact specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice pto, flexible schedule, simple work

      Cons

      Bosses are constantly micro managing and raising the bar on expectations, monitor time in phone and tasks completed, nag you even if numbers are good

      Viewing 220 - 222 of 2,182 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,426 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.