Wiley just feels like it is running scared. Scared of competition, scared of disruption, scared of change - all while they loudly exclaim they embrace all those things. Maybe because they change direction and chase new initiatives at a pace which is dizzying and frustrating because the dust never is allowed to settle. Strangely, the more it is proclaimed they will communicate about all this change, the less anything makes any sense. It is interesting how they see it all as strategic but it feels so reactionary.
Also, the turnover in management from the top down is extraordinary - I've seen three CEOs and 4 managers in less than two years and each time has had impact that was not positive. Reorganizations and restructurings ensue, causing all sorts of turf battles and scrambles to gain political positioning in each new round. I know that's common in corporations but it feels like Wiley's culture feeds it.
I've also watched extraordinarily talented and devoted employees get treated poorly and unappreciated, while colleagues who play political games well rise right up the ladder. It saddened me how often credit for work is grabbed by others while some of the superstars aren't ever recognized.
It is largely a very conservative company culture so that could be a con depending on what you're looking for. Financial decisions are made about technology which often have huge far reaching costs and impacts but the people in the trenches who are affected are not given a choice in the matter. Wiley's culture is simply not one of transparency or honesty or openness, no matter what they may say.
