Company restructured the compensation plan, launching in Sept 2023 then amended and relaunched it January 2024. The new plan has severely decreased the amount of commissions a rep can make. They shrunk the territories and added more ISRs to cover the same areas, while at the same time increased the minimum activations needed to just earn a commission. So you can make a ton of sales but the activations can be completely out of your control for what we sell. The resulting impact has increased turnover exponentially leaving a lot of territories unmanned. They got rid of all of the sales incentive bonuses that they used to offer, i.e goal attainment bonus, rep of the year, volume bonus. All of that was eliminated. For the majority of territories, reps used to be able to clear 6 figures with drive and hard work, but now a top rep who made the same numbers and volume on the previous plan and hit $100K+ is not able to on the new plan. Their area of coverage has shrunk, the % in commission they could make has dropped, and the minimum to hit to earn commission has increased. They said they new plan was made to be more lucrative, but when does a sales company ever need to change a commission plan to make it more lucrative for their reps. The company is publicly traded and so they primarily care about the interest of the shareholders and not their employees interest.
