Is Wipro a good company to work for as a Technical Support Associate?

Technical Support Associate professionals working at Wipro have rated their employer with 3.1 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Wipro employees being 3.6 out of 5 stars. Search open Technical Support Associate Jobs at Wipro now and start preparing for your job interview by browsing frequently asked Technical Support Associate interview questions at Wipro .

Does Wipro pay Technical Support Associate employees well?

Technical Support Associate professionals rate their compensation and benefits at Wipro with 4.9 out of 5 stars based on 15 anonymously submitted employee reviews. This is 45% better than the company average rating for salary and benefits. Find out more about Technical Support Associate salaries at Wipro.

How happy are Technical Support Associate professionals working at Wipro?

97% of Technical Support Associate employees at Wipro would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Technical Support Associate professionals have also rated Wipro with a 2.4 rating for work-life-balance, 5.0 rating for diversity and inclusion, 3.7 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Wipro?

Project Engineer (9108) , Senior Software Engineer (3263) , Software Engineer (3008) , Senior Project Engineer (1943) , Technical Lead (1812) , Associate (1214) , Senior Associate (1079) , Project Manager (1024) , Associate Consultant (1000) , Consultant (888) , Analyst (855) , Software Developer (779) , Senior Consultant (672) , Business Analyst (667) , Test Engineer (493)

What are the pros of working at Wipro according to real employee reviews?

"Here it's good work life balance and also it depends on project u work for"" ((in 5243 reviews)); "Work culture is good and good to start career as a fresher and worklife balanced." ((in 3035 reviews)); "Good work environment and good for the one looking for onsite" ((in 1793 reviews)); "Job security and good to start a career as a fresher" ((in 1539 reviews)); "Good Trainings are available .One can have choice to choose the project accross Wipro when you are on bench." ((in 1352 reviews))

What are the cons of working at Wipro according to real employee reviews?

"Very less salary and still stuck with old mindset of policies and experience span which hampers growth of talented individuals." ((in 5532 reviews)); "Also the management is poor and doesn't give proper response until you put pressure." ((in 2604 reviews)); "No salary hike after performing in well and getting 5 rating from last 3 years." ((in 1664 reviews)); "Very less pay hike cannot sustain for longer time with salary so join with a high salary" ((in 1430 reviews)); "Extended working hours and maintaining odc timings" ((in 673 reviews))

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Wipro Technical Support Associate reviews

3.1

97% would recommend to a friend

(15 total reviews)

Srini Pallia

100% approve of CEO

92% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.9

Compensation and benefits

4.3

Senior management

3.7

Culture & values

3.1

Career opportunities

2.4

Work/Life balance

Technical Support Associate employees have rated Wipro with 3.1 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Technical Support Associate professionals have a good working experience there. Wipro is rated in line with the average (within 1 standard deviation) by Technical Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

4.0

Jul 10, 2020

It's ok..

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Above-average salary compared to other similar companies

Cons

No real opportunity to advance

1.0

May 24, 2019

Too much Difficulties

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Salary is on time and cab facility was there

Cons

I was working in Wipro BPO (HP APAC process)in Kolkata for 1 yr. I have faced many challenges--That's why I left job without getting a job. 1. Too much call pressure---Everyone needs to take 36 technical callls in a day--which is practically impossible by maintaining all qualities 2. need to maintain 13.5 AHT each and every day mandatory---practically without cheating is not possible (Always remember--need to troubleshoot with an illiterate customer ) 3.need to maintain 5 cases in BIN --practically impossible after taking 36 calls --no outbound 4.If anyone can't meet any data --employee needs to extend working hours without getting anything. 5.no incentive and no extra facilities in this process 6.after 1 yr 230 rs increment 7.people will show you that you will get that opportunity after doing this and that--but that is completely false 8.salary is too low s per MNC-- 9K-10K for freshers

4.0

Jun 10, 2018

Technical Support Associate

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Disciplined and punctual management, Variety of Training programs, Good IJPs for Wipro Technologies and Intellectual work culture.

Cons

Domestic Clients like Airtel with their parameters to work for employees.

Viewing 7 - 9 of 15 Reviews

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