TL doesn't listen to feedback as we're a new team. The people's team will take the lead's side without listening at all. TL's solution for everything is to refer to WIKI when there are no solutions on the WIKI. My teammates are mostly giving up on providing feedback, 1 they're afraid of losing their jobs 2. They don't want to talk to a rock. The whole team are stressed. My TL shoes 0 compassion, sympathy or a little care for the employees' mental health. If you're going to join the Social Media team and work under the TL I suggest you run before it's too late. They say they welcome your feedback, but can't actually accept your honest opinions. The TL is new, and all the excuses are that she's new. The ATX team is a MESS. We are trained one way, and QA gives feedback another way meaning we were given the wrong information during training, but it's our responsibility at the end of the day. Reported discrepancy to the TL, but no solutions. The job itself is fun to me, challenging, but fun. CSTs don't stress me out, it's how we are graded by QA and a TL who doesn't listen to feedbacks nor does she have any compassion or understanding for depression. I expressed that the QA system and her not listening to our feedback, remember our feedback, not just my feedback. My colleagues talked illy about the TL constantly in this Groupd ME app behind her back, but when I stood up for the team and kept giving feedback. My teammates don't back me up, instead, they said the TL is new. I hate this too-faced culture. Overall, it was such a toxic environment with very low pay, contradicting guidelines, or a lack of guidelines. I wouldn't recommend this place to anyone. They'll lure your in with the on boarding package, once you get onboarded, everything is changed.
