Low salary in the U.S due to lack of research for employees within the U.S
There seems to be a lot of favortitism with employees in Estonia
Micro-management/spying on employees
Unable to receive constructive criticism senior management & subordinate, primarily in Estonia
Lack of knowledge/experience, training within this field
Plenty of miscommunication with its Tampa office in regards to updates on procedures
Treat Tampa employees as clueless employees
Having to conduct our own research in order to ask for a raise and never be given one, after multiple attempts
Compliance team on-boarding clients despite the questionable activity conducted by business/individual
With its current AML/EDD procedures in place, company is prone to on-board clients that are might be conducting illegal activities
Compliance department (Chargeback, Verifications, AML/EDD, Fraud) are perceived not as important roles as Customer Service.
Empty promises
Tampa Salaries:
C.S - $14 per hr, but after a year receive a $2.00 increase hourly
Verifications aka On-boarding KYC/AML- $17 per hour
Ops: $20 per hour but after a year, you also receive a $2.00 increase hourly
The only department that has asked for a raised, provided documentation as reason for the raise multiple times and has yet to receive an actual raise is Verfications.
