WorkOS reviews

- all of it but particularly the GTM org, leadership, and business model i joined workos expecting high-velocity growth, but once inside, it became clear that most of our ARR comes from the same handful of large AI customers, many of whom were brought in through internal connections. outside of usage-based add-ons driven by those accounts, there’s almost no meaningful expansion, and the ceo’s resistance to longer-term contracts makes the sales motion even less sustainable. from the outside, the company looks strong with big marketing pushes and recognizable logos. internally, the gtm org is struggling. sales is being led by someone with a customer support background and no real sales experience, and the only other ae is sharp but too early in her career to recognize the gaps. i’m actively exploring new opportunities because the current model and culture don’t feel viable without major change.

The absence of quarterly/annual product goals can make it feel like priorities change on the whims of leadership, especially for engineers who prefer to execute on a crisply-defined long term vision.