Fragile technology that breaks in unexpected ways with even minor software releases. No product roadmap for internal groups or clients. No vision from leadership. Attitude toward the workforce is people are a commodity. Attitude toward clients is they're a source of revenue. Mediocrity pervades the corporate culture. No best practices or standards employed in work areas. Silos divide key groups like customer support, sales, product management, engineering, professional services, etc. Pervasive low morale. Company does not make use of its own platform for much of the work done. Parts of the platform have languished without attention, e.g., agile, resource management, billing, etc. Inward focus rather than client focus. Recent rebrand to Workfront is a distraction and pure lipstick play, nothing substantial to it.