World Wide Technology reviews

4.0

77% would recommend to a friend

(2,532 total reviews)
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Jim Kavanaugh

89% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 13, 2018

Even better place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company really listens to their employees and takes all feedback into consideration. They want to better their employees and professionally.

Cons

PTO- once you've worked there for 10 years you are capped at 5 weeks. As a new hire, once you get past your 90 days, you start accruing 3 weeks, when all you've really proven is that you can interview well. And then at 5 and 10 years a week is added and then that's it. The company is undergoing a new business process mindset that is going to be awesome and are leaning on those folks who have had 10+ years experience, not the new hires. So I think its time to expand the PTO to allow an additional week at 15, 20, 25 - at least. The gift from the catalog is nice, but an extra week is really the better reward.

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World Wide Technology Response
8y
Thank you! New employees begin accruing PTO in their first month. The maximum amount of PTO is 27 days after 10 years of employment. Work-life balance is very important and we do our best to be flexible with our employees with time off and for appointments. There is no plan to increase the amount of PTO at this time but thank you for sharing. I'm glad you enjoyed the gift catalog. A lot of cool items in there. Good luck!
2.0
Jul 12, 2018

When is enough -enough

Recommend
CEO approval
Business Outlook

Pros

The culture beneath executive leadership is unparalleled and truly a “no man left behind” mentality. The co-founder of the company started WWT with real values that he left written for us to follow. The delivery teams display these values day in and day out. These teams dedicate long nights, weekends, and holidays to provide the best customer satisfaction and truly exemplify what THE PATH is all about. It is dis-heartening to admit this dedication is now being threatened.

Cons

Why is this dedication being threatened? Example 1: A PC has been working at WWT for 4 years and performing at Program Manager Level with the true character of a leader. This PC has taken on a hard ball banking company project without a pay raise and no hope of one in the near future. There is a large gap between associating promotions with pay raises; minor bumps in pay to reward for extra effort need VP approval. Example 2: A PM is now graded on performance for the project financials which involves a deduction in pay, pay that was initially agreed upon when hired. An Engineer is governed (at VP level) to keep utilization high, which concludes that efficiency for any tasks will work against him/her. It is in the best interest of the engineer to keep their utilization high, which consequently supports non-efficient, billable hours to maintain that high utilization rather than be cost efficient on a project and save money for WWT as a whole. These same hours affect the PM's grading performance on financials that will ultimately deduct their pay. In conclusion, Engineers are not seen as busy unless they bill hours to prove they are being utilized. So why would an engineer want to be efficient at a job? At the risk of compromising their utilization and losing their job it is difficult to say. Example 3: An Engineer Manager not being able to conduct interviews since all candidates must be interviewed by the VP. The EM knows more about the expectations of the customers and does not even get to provide input since the choice is at the sole discretion of the VP. A PMO manager who is not able to get assistance for his/her team to relieve PMs because any new hires must have VP approval. The PMO was tasked with governance, VP level request, on an audit process that was not fully baked however became a mandatory requirement, which continually changes and uses up non-billable time. PMs spend 45% of their time on processes and governance- which includes reporting Risks and status reports on 3 different platforms- Yet, PMs are showing a low utilization. Example 4: An office space performing multi-site deployments, made for 54 people is now occupying 70 and running 24/7. Employees sit too close to each other, which makes conference calls near impossible. There is still no approval to obtain a bigger space, since, you guessed it, only the VP can approve.

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World Wide Technology Response
7y
Thank you for taking the time to provide this detailed feedback. It's obvious you really care and want to make things better for the team. The executive team will be reviewing this information. If you would like to share more, please contact HR or any member of the executive team. Thanks again.
3.0
Jul 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Solid benefits Good culture for a company this size Emphasis on maintaining good culture Decent raises (if you ask)

Cons

Emphasis on extreme growth Requires hotel roommates at company conferences Slowly deteriorating culture as a result of growth Increasing middle-management Less opportunity to work outside your core role Amateur marketing for a “World Wide” company - #SiliconValleyInSTL

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World Wide Technology Response
8y
Thank you. Culture is the most important thing, especially with the rapid growth we've experienced. Sharing hotel rooms at some of our larger conferences is due to space limitations and we really appreciate the flexibility of our employees. I happen to like our recent branding but realize not everyone has the same taste. Thanks again and good luck.
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