Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Family like atmosphere. Welcoming staff. Satisfaction when helping others

Cons

Heavy work load, complex issues, poor communication

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Wren Kitchens Response
3mo
Hello! Thank you for taking the time to share your experience with us. We're really pleased to hear that you've found the team welcoming and enjoy the satisfaction that comes from helping other. Creating a supportive environment is very important to us. We're sorry to hear that you feel you have had challenges with workload and communication and appreciate your feedback on this. We take your feedback and concerns seriously, and if you’re willing, we’d encourage you to speak with your line manager or contact us at LetsTalk@Wrenkitchens.com so we can understand your experience in more detail and address these concerns properly. Thank you for being a part of our Wren team, we wish you continued success in your role!
5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Busy environment Really good morale Support from managers Learn SO much about the business

Cons

Obviously not great dealing with any complaints but that’s what you get when you go into a customer service role at any company!

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Wren Kitchens Response
3mo
Hi there, thank you for sharing your experience with us and for the contribution you made during your time at Wren. We're really happy to hear that you had good support and the opportunity to learn about the wider business. We also appreciate your honest reflections on the challenges that can come with customer service roles, particularly when handling any issues. Feedback like this is valuable as we continue to look at further ways to support our colleagues and maintain strong morale across out teams. If you want to discuss your experience further please don't hesitate to contact us on LetsTalk@wrenkitchens.com, we'd be more happy to assist. Thank you again for sharing your feedback, and we wish you every success in your future career.
5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and bonus scheme, busy and buzzing retail environment - which is exactly what I wanted! Seen some reviews on here that say about working weekends etc but that is a typical retail job. I am more than happy with it as that’s what I wanted, great team morale and excitement to get sales. Also showcasing great quality products

Cons

Maybe how much there is to learn - but not a con as it’s great we offer so much! Just is a lot at the beginning but you get used to it

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Wren Kitchens Response
3mo
Hi there, thank you for sharing your feedback with us - it's great to hear your experience has been so positive. We're pleased to hear that you enjoy the busy retail environment and this aligns throughout your team. It's also great to know that the role has matched the expectations set during your recruitment process. We also appreciate your perspective and comments regarding how much there is to learn when starting out. Our aim is for our week long Training Academy to set designers up with comprehensive training and product knowledge so our teams feel confident supporting customers, so it's great to have received this feedback and to hear that this becomes more manageable with experience. Thank you for your suggestion regarding weekend scheduling, feedback like this is always helpful as we continue to review how roles and working patterns are structured across our showrooms. Thank you for being part of the Wren team! We wish you continued success.
Viewing 46 - 48 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.