Does Wren Kitchens pay their employees well?

According to anonymously submitted Glassdoor reviews, Wren Kitchens employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wren Kitchens. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Wren Kitchens?

59% of Wren Kitchens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wren Kitchens 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Wren Kitchens?

Kitchen Designer (651) , Designer (210) , Information Advisor (73) , Surveyor (63) , Kitchen Sales Designer (51) , General Manager (47) , Assistant General Manager (42) , Installation Coordinator (38) , Kitchen Design & Sales (29) , Customer Service Representative (23) , Assistant Manager (20) , Receptionist (17) , Porter (16) , Sales Specialist Kitchen Designer (16) , Manager (15)

What are the pros of working at Wren Kitchens according to real employee reviews?

"Training is good and fleet is of trucks are new and looks like a well presented company." ((in 185 reviews)); "Just because the pay is good at Wren doesn't mean you won't find something that pays the same but doesn't cost you your mental health." ((in 158 reviews)); "The team were great and very helpful!" ((in 111 reviews)); "Good money and commission to be made" ((in 103 reviews)); "friendly staff and very supportive" ((in 67 reviews))

What are the cons of working at Wren Kitchens according to real employee reviews?

"one week training in Hull which is good but doesn’t include much about what to do after a sale Poor management" ((in 128 reviews)); "Long hours are expected to come in on days off and stay back after shifts to keep the figures up." ((in 125 reviews)); "no work life balance and they do not value employees." ((in 67 reviews)); "Micro management has got even worse now the managers have their little senior surveyors to do their dirty work." ((in 62 reviews)); "Extremely busy, can foresee long hours" ((in 38 reviews))

What are employees saying about Wren Kitchens layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wren Kitchens layoffs and their outlook for job security at Wren Kitchens in 2026.

What are the top reviewed Wren Kitchens locations?

Sugar Notch , Wilkes-Barre , Levittown , Greenwich , Milford , Allentown , East Hanover , Selden , Hanover , Lawrenceville , Hanover Township , Cherry Hill , New York , Fairfield , Newington , New Brunswick , Kansas City , Freeport , Massapequa , Yorkshire , Texas City , Los Angeles , Penn , Pittston , Scranton , Wilkes Barre , Hamilton , Ashley , Township of Hamilton , Township of Lawrence

Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)

Tofiq Malik

63% approve of CEO

55% positive business outlook

Ratings by demographic groups

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Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 28, 2026

A brand new employee

Sales design consultant

Recommend

CEO approval

Business Outlook

Pros

I am new to the company, only two weeks in but really wanted to praise the company for all the support and help I have been given so far. The training has been incredible, I have learned so much already and have been made to feel very welcome. I have generally really enjoyed the experience and would recommend : )

Cons

I have enjoyed everything so far : )

Wren Kitchens Response

3mo

Hi there, thank you so much for taking the time to share your early experience with us, and welcome to Wren! We’re so pleased to hear that your first few weeks have been so positive and that you’ve felt supported, welcomed, and well trained from the outset. Creating a strong onboarding experience and providing comprehensive training are key priorities for us, so it’s fantastic to know this has made such a great first impression. If you have any further questions or want to discuss your experience in further detail please don't hesistate to contact your line manager or get in touch with us at LetsTalk@wrenkitchens.com in future. We’re excited to have you as part of the team and look forward to supporting your continued success and development with Wren!

2.0

Feb 24, 2026

High turnover, stats driven culture, poor communication

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

•Warm, comfortable offices •Tea ladies are genuinely lovely •Cheap, convenient canteen lunches •Sociable environment if you are younger, plenty of people around your age •Part time flexibility (this worked well for me) •Quarterly bonuses exist and some discretion is sometimes applied when targets are clearly unrealistic

Cons

•Disorganised structure in Customer Service, frequent changes to roles and reporting lines •High staff turnover, and it is easy to see why •Management instability, managers moved around often, sometimes demoted •Culture feels heavily stats driven and one size fits all, even when roles are different •Targets and review scoring can be inconsistent, managers may acknowledge targets are not realistic but you are still marked down officially •Harsh approach to sickness absence in my experience, even when illness is genuine and evidence is available •Poor communication after dismissal, told you can get in touch but then no reply (even after a month)

Wren Kitchens Response

4mo

Hello, thank you for taking the time to provide such detailed feedback. We’re pleased to hear that you valued the working environment at The Nest, the flexibility, and social atmosphere. We also recognise the concerns you've raised regarding structure, communication, performance targets and leadership consistency. We take this feedback very seriously and if you’re willing, we’d encourage you to contact us directly at LetsTalk@Wrenkitchens.com so we can understand your experience in more detail and address these concerns properly. Thank you for being a part of Wren and we wish you the best in your future.

2.0

Feb 23, 2026

Alright

Retail sales designer

Recommend

CEO approval

Business Outlook

Pros

Good working with different customers

Cons

Have to work every weekend

Wren Kitchens Response

4mo

Hi there, thank you for taking the time to leave us your feedback following your 3 years at Wren, and for your time with us. We're pleased to hear that you enjoyed working with a wide range of customers and that this aspect of the role was rewarding for you. We also appreciate your comments regarding weekend working, As a retail business, weekends are naturally our busiest periods, and this does require flexibility from our showroom teams. That said, we absolutely understand how important work–life balance is and appreciate your feedback on this. If you would like to discuss your experience or give us any further feedback please don't hesitate to contact us at LetsTalk@wrenkitchens.com. Thank you again for your time with Wren and we wish you success in your future.

Viewing 55 - 57 of 2,549 Reviews

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A brand new employee

High turnover, stats driven culture, poor communication

Alright

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