Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Started here in November 2021 fresh out of University, after studying BSc Computer Systems & Networks, and got a job working 1st line support as an IT Service Desk Engineer. The company was good at first and I felt supported by my Senior Engineer who was kind to me and taught me a lot about troubleshooting, ticket logging, fixes and resolutions. I worked here until December 2022. Learnt a lot over my 1 year and 1 month, and incredibly grateful for this opportunity.

Cons

Unfortunately, I was bullied by my second manager, who constantly made up false allegations about my performance and faked random statistics to make out I was underperforming and to lower my morale. I would frequently get pulled into private confidential 1-1s with my manager and get told things such as "I don't think IT is for you" and "HR are going to terminate you soon" and "Your team all agree with my here when I say you're underperforming". My team were not saying those things at all. I literally never felt so anxious, depressed and suicidal in my entire life. The company did not support me to progress, and were incredibly toxic to me. I was bullied so hard, that I was forced to hand in a resignation letter falsely stating "the commute was too long" and that was my reason for resigning, but in reality, it was due to the toxic nature of my line-manager for the IT Service Desk 2022.

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Wren Kitchens Response
7mo
Thank you for taking the time to leave a review and share your concerns. We're glad to know that you felt you gained valuable skills and experience during your time at Wren with your Senior Engineer. We take your concerns very seriously and would really appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you would be happy to discuss this further. We appreciate your time at Wren and wish you every success in your future endeavors.
5.0
Nov 5, 2025

Brilliant opportunity and training

Recommend
CEO approval
Business Outlook

Pros

Training and endless opportunity available

Cons

Uniform and working weekends and holidays.

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Wren Kitchens Response
7mo
Thank you for sharing your feedback with us. We’re delighted to hear that you’ve had a great experience with our training and development programmes. We’re always committed to ensuring our employees feel supported in their growth, and it’s wonderful to hear that this resonates with you. We understand that weekend work and retail hours can be challenging, and we appreciate your perspective on maintaining a balanced schedule. If you ever have any further feedback, feel free to reach out to us at LetsTalk@WrenKitchens.com.
1.0
Nov 4, 2025

Too much pressure!

Recommend
CEO approval
Business Outlook

Pros

The system is good to use. VR is a nice touch

Cons

Too pushy on sales. Management want deposits at the first appt. Management gives your leads to top performers and then pesters you when you don’t sell.

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Wren Kitchens Response
7mo
Thank you for taking the time to leave us a review and for sharing your concerns. We're pleased you enjoyed using our innovative systems and VR. Thank you for your feedback regarding the work environment and expectations. We want all our employees to feel supported and valued. We would appreciate the opportunity to hear about your experience in more detail, please reach out to us at LetsTalk@wrenkitchens.com if you wish to discuss further. Thanks again for sharing your thoughts with us!
Viewing 115 - 117 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.