Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,553 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Oct 1, 2019

Ruthless environment

Recommend
CEO approval
Business Outlook

Pros

The induction process was great - We were invited to head office to spend 2 weeks learning how to measure, design and understand the manufacturing process which was really interesting and invaluable when it came to working in the showroom. Linda Barker had a range of kitchens when I worked there and we got to meet her and pick up some free design tips on the last day of the induction. The other big pro was the money, as it is sales the commission was the main incentive.

Cons

I found my time at Wren pretty stressful, the showroom I worked in was male dominated and other "Designers" (Sales people) were ruthless and would take potential customers off you if you left them whilst they were looking around to fetch them a leaflet or a cup of tea without a care in the world. It was very much a "snooze you lose" environment and the Managers wouldn't step in to ensure it was a fair sales process. In the mornings we always had a meeting where you stated the amount of bookings you had in though out the day, how much money the kitchen was that you had quoted the customer and if you thought you were going to sell it. This was hugely stressful and put pressure on you psychologically as you were surrounded by your peers. If you hadn't sold a kitchen in a few days other Designers would make fun of you and have a laugh at your expense, which again put more pressure on you. I didn't have any problems selling kitchens, and I always met my targets but I hated reaching the end of the month and then having the total sales reset. To start from £0 again with a target of £30,000 put unnecessary pressure on you and although the money was good that was the reason I decided to leave as you were just in a continuous cycle of stress! In the January sales my target was over £100,000! I also felt that I had to look a certain way as a woman and wear heels, for example, if I wore flat shoes or didn't look immaculate some of the male designers would make comments which made me feel really uncomfortable.

1.0
Sep 29, 2019

Poor toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work like a dog arrive early and stay late you will get promoted.

Cons

Wren is voted a top employer. This is because they pay their staff to leave reviews. They use the 2 year rule to dismiss people and actively keep track when your 2 year anniversary is approaching. So many people in the showrooms get sacked on a regular basis. You only need to look how often they advertise for staff to back my comments up.

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Glassdoor has 2,614 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.