Wren Kitchens reviews

Wren kitchens are a joke. I’ve been an installer for them for about a year and I’ve decided to go part time fitter for wickes and do it alone. Wren DO NOT PAY on time and when they do it’s not correct. The accounts department are a joke so I can only conclude the Wren kitchen have a cash flow problem so are not paying fitters on time. This isn’t just me. Wren are slowly getting a bad name for themselves with the kitchen fitting community and most now will stay well away. Howdens and benchmarx are the only genuine kitchen companies out there. Avoid Wren due to poor cash flow and poor accounts departments. This company is going down hill.

I shoud have read the reviews before accepting position. The turnover of staff is crazy. I realised within the first 2 weeks after training (which is very rushed and not enough time spent on designing and more on what you can supposedy earn, which i may add is not a lot). They promised you a 'buddy' who will be with you through out the first 2 weeks in the showroom... i had nobody to help me and i had to keep asking for my 'buddy' !! Everybody is stressed and unhappy and you walk into morning meetings (30 mins before your shift starts - unpaid ) to a manager who is also stressed teling you how many appointments you have to book that day and how much you have to sell. If there are 6 designers working and only 6 possible customers through their doors on that day then as you can imagine its pretty unobtainable. You will be expected to sit on the help desk which also means if a customer walks in you are unable to leave the helpdesk as the head office have cameras watching these work stations to make sure they are manned all the time. The helpdesk is just call after call of people complaining of missing or damaged items from their kitchens. The managers then refuses to take the calls if they have already have spoken to the customer previously. My advice is steer clear. everyone initially after training stays in contact with each other on a watsap group all quite excited at what they believe to be a great earning potential company. We all dropped off within 3 to 4 months. If you haven't left then you can turn up to work and be sacked on the spot for not achieving targets. The managers have the right to knock out a sale so cheaply (as it makes their stats better) and this can actualy COST staff money.