Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Salary Accept most applicants that show some intelligence Good starting point Great showrooms Excellent self selling product Competitive pricing Excellent training Easy software Customer review focused If you can deal with the negative constant pressure that cascades from the sales figures and the KPIs from management and their seniors threatened with the risk of your job. Then it is a very rewarding company with high job satisfaction.

Cons

Stress from above No job security Threat of job loss regularly Sales numbers over service High expectations with next to no management Constantly wrong pay Ever worsening commission Heavy penalties for mistakes High staff turnover Hire and fire approach to problems Seemingly no end to probation which is minimum 1 year Try and look for reasons to fire you at 2 years as this is when you have legal rights. The company would get away with murder of it was profitable. The showrooms are a brilliant environment to work in but it is only that way for the customers, as soon as you get behind the scenes it's dog eat dog. The worst con which is a con itself is that about a year ago the management and other staff myself included were asked to make fake positive reviews on THIS site to boost the companies score as it was so poor. I declined and of you look at the history ofthe rating of the company you can see a random sudden improvement. All fake.

1.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

The options available in the canteen.

Cons

Very few English employees, mostly Eastern European right up to management level. Huge communication issues due to this. A bullying atmosphere throughout the factory and warehouse. Complaints and grievances not taken seriously. Absolutely no support for staff with mental health issues. Time taken off to attend appoinments etc are seen as a negative.

1.0
Jan 21, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

None that I can remember regarding the company other than really impressive showrooms. However it’s all front end. Poor training, poor mangers, poor direction from the top

Cons

No back up Bully culture 12 month probation with possibility of another 3 months after that. So nobody is safe. One bad month and it’s cheerio

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Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.