Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Money can sometimes be good

Cons

The way this company treat managers is terrible. Regional management and directors are dictators. They have no morals and will sack staff at the drop of the hat. The company will use the words 'failed probation' if you have worked here less than 2 years - They do what they like. You are pressured to sell at all costs and to the customers detriment. The company cannot handle the amount of forces sales and you have customers on the Wren Kitchens disasters Facebook page. The quality of the kitchens is terrible, just look closely in the showrooms. You will find yourself hounded day and night on WhatsApp groups, and if you do not reply in an instant you get in trouble. The sales targets are too high and you will be bullied. Stay away from Wren at all costs. Your hands will be tied when dealing with customer issues. The journey with the customers starts good, but they are promised the kitchen of their dreams and if either half arrives or mostly damaged. They complain at Store level, and you need to tell them to contact the single point of contact call centre. Pension is virtually nothing with a very low %. Hours are very long and you work all weekends and holidays - you will have no life.

5.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

I work in the South so my review will relate to this area. I have been in retail for 15 years and have seen all types of leaders. I can honestly say the Divisional Head and our Regional Manager are two of the best leaders I have worked with. They do push you hard and always ask for more...but it is always done with support and guidance. The work can be tough when the sales done come...but we have always been supported to get ourselves out of it and back on track.

Cons

As with all sales, pressure is on to perform and you will need to go the extra mile to really succeed to full potential, It doesn't happen overnight or by accident. However nothing that I would consider too much. The target is always achievable if you work for it.

5.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Working in retail my whole life i can honestly say this is a great company with good working hours comparatively. The Regional has supported me since my interview and i am now on a training program for my own store. The Job is competitive but very rewarding. As a manager i have total freedom to run my team and drive the sales in store. Support comes from regular contact from the regional and divisional manager. Constant yearly investment in the showrooms makes the product easy to sell

Cons

Winter working hours are long from January on-wards, although this does reflect the kitchen market The pension scheme has a poor input from employer. There is no saving scheme

Viewing 2443 - 2445 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.