While the salary might draw you in, the reality of working here is far from sustainable. Expect to work 14–15 hours a day with no clear start or end time, as workload is excessive and deadlines are often unrealistic. The culture is heavily output-driven, with little regard for employee well-being or work-life balance. Training is minimal, and there is no structured process for handling customer escalations or learning key operational nuances. Asking questions to managers or senior peers is often met with impatience, and genuine requests for help tend to go unresolved despite HR’s assurances.
One of the most alarming aspects is the “hire-and-fire” approach. During probation, even a single customer escalation or minor error — regardless of otherwise strong performance — can result in same-day termination. Access is revoked immediately, and employees are required to sign a separation agreement, often coupled with a subsequent month’s garden leave salary as per offer letter and SAAS norms as a result of their termination, There is no Performance Improvement Plan (PIP) or opportunity to recover from mistakes, making job security virtually non-existent. This isn’t an isolated case; terminations are frequent, and high attrition is the norm. Morale is low, and the environment feels unstable and unsafe for anyone seeking long-term career growth.
