X reviews

3.0

36% would recommend to a friend

(2,262 total reviews)
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Linda Yaccarino

35% approve of CEO

32% positive business outlook

X has an employee rating of 3.0 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an average working experience there. The X employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 25, 2015

Do not recommend TWTR.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not bad lunch and dinner, compared to other similar companies. However, easily you get sick of repeating menus and the smell from the kitchen at 9+ floors. Sadly, this is the only thing you'll love.

Cons

Messy inter-team collaborations, harmful politics, lack of protection for employees against unreasonable management. Of course, the product sucks and no one really cares about what you do inside and outside of your company. A culture that inevitably makes colleagues become opponents against juicy work and promotions.

1.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Good food, plenty of resources, still plenty of smart people who are a pleasure to work with.

Cons

There is a very narrow view of what is important in an engineer. This feeds the diversity problem as well, but the problem day to day is that managers and the company as a whole do not respect or reward all of the other talents that the great people working there bring to their jobs. They are just constantly criticized for not matching some idealized model of the "perfect engineer". From doing "feedback" for other organizations I know they have a similar process, where it's more about tearing people down than celebrating their contributions. People are leaving every day, and it's not because their stock vested. People who are happy with what they do and feel appreciated do not not leave, people leave when they are unhappy. The entire atmosphere is one of unhappiness, stress, criticism and weekly "disappearances."

4.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Surrounded by extremely bright, hard-working, collaborative, and overall positive co-workers on my particular team (can't speak to to any others). We test a lot of fast-moving projects - many opportunities to expand responsibility, take the lead on situations; I learn something new almost every day, decent transparency from management; parallel and supporting teams are very open, friendly, super helpful amongst themselves and each other. Emphasis on work-life balance - you're expected to work hard and always be expanding your capabilities, but the culture is really social, and most people seem to maintain interests and a life outside work. Benefits and perks - GREAT food and beverages for all 3 meals and snacks, (dinner is not as over-the-top, but still pretty great). - Health Insurance very comprehensive, monthly fitness/wellness stipend, cell phone plan, 401k (with an employer matching program - I need to look into that). Location: middle of SF = great for folks not super into living in SV/Peninsula (or commuting there). CEO & company culture really emphasize community service, company-wide volunteer days each quarter, lots of clearly highlighted opportunities to volunteer more often, plenty of options to fit a lot of different employees. Twitter Inc. donates funds, tech hardware, services to many local programs; holds events, trainings, and functions at the office regularly; and just opened an official neighborhood "nest" and training/learning center in our offices! Also love that our CEO doesn't sit sequestered in an office if he doesn't have to - he's out and about walking our halls, checking in with people, saying hi to everyone...I value that quality in a CEO/boss.

Cons

- Many colleagues can come off as immature, low EQ, poor team dynamic; many don't seem to realize how many opportunities are here for career dev IF you're willing to work for it and prove it - wondering why you don't get a promotion 2 months after being hired is ridiculous. Have seen more than 1 person get upset when a more pro-active and thoughtful colleague is selected for a leadership role or given recognition - it doesn't just happen, people! You have to get after it! - Strong work ethics, competitive natures, powerful minds, and fast pace are great, but can also combine at times for ridiculous competition and insane expectations (i.e. mgmt increasing workload by ~20% while telling employees they're expected to work same hours - so no overtime has to be paid??); - Managers/Supervisors can get overworked from above as well - team benefits less from a manager's awesome leadership skills if he/she is just running around putting out fires. Some test/pilot programs should be scrapped sooner than they actually are (what's the point in continuing in the same vein for 3 months, when it's obvious after 4-5 weeks that it's a waste of everyone's time?) - Executive team seems to be moving Twitter platform more towards resembling FB. I don't know how I feel about this. If it's successful, then who am i to disagree; but I worry that the platforms are becoming too similar - Twitter is smaller and more agile, I'd like to see us take advantage of that more. - Benefits are VERY good - but could still be better - would like to see a few more big benefits that Apple/Google/FB have been offering - maybe some bonus health, housing, and shuttle/transportation perks - we have some of these perks to an extent already, I'm just being greedy. Location cons: middle of SF: - still a pretty rough neighborhood, and the city's rampant homeless problem is on full display here, although hopefully the services, charities, and organizations in the area make a difference in some people's lives; it can be pretty depressing getting asked for money 3 times along 1 block, I've seen fights, drug use, mental illness, when walking around the area. - Forget about parking for a reasonable cost, and forget about finding a nice apartment anywhere in SF (unless maybe you're willing to live with 4 other people, and even then...)

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10y
Thank you for your review – we really appreciate it. We routinely share our employee comments via Glassdoor with our leadership team so they have better insights into concerns and areas for improvement.
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