X reviews

3.0

36% would recommend to a friend

(2,262 total reviews)
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Linda Yaccarino

35% approve of CEO

32% positive business outlook

X has an employee rating of 3.0 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an average working experience there. The X employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Oct 22, 2015

nice people, poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly and smart colleagues good food relatively laid-back culture use lots of open source code

Cons

constant management change (every few months) management seems lack vision on product innovation speed is low

2.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The platform and product are incredible, although it's unclear how committed the current leadership and management is to retaining the aspects that made it so great (user trust, respect for privacy) and how things will change in the relentless pursuit of more MAUs to satisfy wall street The free food is amazing and company is generally open to flexible work schedules dependent on department and manager. Very good leave policies (unlimited PTO, 10 weeks maternity/paternity leave), although good luck taking a vacation and not checking email or attending a meeting. Compensation is good; RSU grants prior to IPO (can't speak post) were generous.

Cons

The company is going through an identity crisis as it transitions from a small private company to a large public multinational with significant investor pressure. That transition has taken its toll on leadership and it feels like DickC is scrambling to save his job and survive, largely by implicitly blaming others for the company's failures, getting rid of a huge number of executives. The churn at the top hurts those at the bottom as the constant leadership changes come with new org structures, new philosophies, and new politics, and projects get put on hold and priorities shift. There have been a number of stealth layoffs, which management states is for poor performers, but people usually don't see it coming and even those working with the impacted employees had no idea. One day you'll email somebody you've been working with closely for months and it gets bounced back and that's how you're informed they're gone, but there's very little further discussion about it. This leads to a stressful environment where people are always worried about the axe, and consequently have short time horizons when thinking about their future at the company. When executives were recently asked what they thought about a recent exodus of "long-timers" (people at Twitter around 4 years) the response was an acknowledgment that the pace was relentless and people leaving matches expectation. Lasting two years here is a victory and you're considered an old timer at that stage. Despite the constant churn due to people burning out or getting fired, there's very little investment in building institutional knowledge or making the company work culture more sustainable. You can see the short term outlook everywhere, even in public comments, and people seem focused on short term wins to move short term metrics versus longer term investments in building a stable and long lasting business that will be around for the long haul. It's a real shame because it's an

2.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

*Great benefits/perks - free food/snacks, great equipment given to you on day one (brand new MacBook Pro), beautiful new office, "unlimited vacation time", comp top-notch gym memberships, yoga classes at headquarters, game room, events (movie screenings, etc) *Open flow of information from company leads at Local Tea Time regarding product developments and future of the company *Intelligent, innovative and some of the top talent in the industry *Unlimited/Flexible Vacation Policy

Cons

*Little to no training or investment in "people" *Lack of internal tools to progress/succeed in your role (short term) and career (long term) *Weak management with little to no management experience (lots of first time managers) *Passive agressive political environment ...Watch your back from day 1! *Sink or swim - new recruits are not set up for success *Lack of transparency within smaller teams creating a disconnect between upper management and the employees doing the day-to-day grunt work keeping the business afloat *Remote offices are extremely disconnected - Senior Management has not made it an initiative to build a positive culture outside of the San Francisco Headquarters *Slow to acknowledge and dig deep into issues affecting teams productivity and efficiecy

Viewing 91 - 93 of 2,262 Reviews

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