X reviews

3.0

33% would recommend to a friend

(2,262 total reviews)
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Linda Yaccarino

35% approve of CEO

29% positive business outlook

X has an employee rating of 3.0 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an average working experience there. The X employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 4, 2018

Very political. Culture is demoralizing.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees love the product. The product has a global impact, well known. If you like to make creative solutions, that will be supported.

Cons

Teams are not well resourced. Feedback is inconsistent; very little direct feedback. Too many leaders doing more than one job. Bad behavior is rewarded; internal culture is not civil. Lots of employees have left.

1.0
Oct 15, 2015

Getting worse every day

Recommend
CEO approval
Business Outlook

Pros

The salary is phenomenal. I'm not sure if they are still paying as well as they used to. The cafeteria is amazing.

Cons

Upper management is clueless. Layoffs were ill conceived and poorly executed. I don't think anybody knows why they happened. Now that the layoffs are over, the executives are all out recruiting, which makes no sense to anyone. Layoffs were pushed up due to the timing of the Square IPO. That's incredibly disrespectful to the people let go. The resulting organization structure is designed to slow down Twitter even more. Twitter has always moved far too slowly for the little social network that couldn't. Now it's about to stop doing anything.

3.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

- Exceptional pay and benefits - Recognized and well-respected brand - Talented colleagues, for the most part - Community outreach programs and internal diversity initiatives You get to work on a product that has significant global impact, you get to do it with generally awesome people, and you're treated very well. Twitter genuinely promotes a culture and espouses a mission you can be proud of.

Cons

- Myopic, disorganized, and gutless eng/product leadership - Opaque promotion process which was actually worsened through improvement attempts - Miserable open office space is a constant source of distraction - Serious, quantifiable issues with lack of equitable treatment of women and minorities, especially in eng, that the company does not seem to be taking seriously - Most executives refuse to accept responsibility for mistakes and shortcomings, and make a mockery of an ostensibly transparent culture by dodging hard questions at all-hands meetings The root of the problem is that good leadership at Twitter is lacking, both at the executive level and within the engineering and product orgs. There is not a shared clear, consistent, and bold vision for the future of the product and the company, so much as there is focus on making incremental changes to engagement/revenue metrics and spinning numbers to appease the Street (logged-out, anyone?). Most infuriatingly, few C-level and other members of senior management take responsibility for shortcomings, or provide real answers to hard questions raised by employees. I have watched Twitter flap for over a year with little progress, and now, understandably, investors are becoming angry. Costolo served as a scapegoat for Wall Street, but the truth is that he was very capable, and will be difficult to replace.

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X Response
10y
Thanks for your comments and suggestions. We're reading all reviews and appreciate your feedback. We'll share your thoughts with our executives as well.
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