Is XPO a good company to work for as a Operations Manager?

Operations Manager professionals working at XPO have rated their employer with 3.1 out of 5 stars in 118 Glassdoor reviews. This is a lower than average score with the overall rating of XPO employees being 3.7 out of 5 stars. Search open Operations Manager Jobs at XPO now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at XPO .

Does XPO pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at XPO with 3.1 out of 5 stars based on 118 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at XPO.

How happy are Operations Manager professionals working at XPO?

75% of Operations Manager employees at XPO would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Operations Manager professionals have also rated XPO with a 1.5 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.4 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at XPO?

Freight Operations Supervisor (137) , Operations Manager (115) , Dock Worker (110) , Operations Supervisor (107) , Material Handler (106) , Customer Service Representative (92) , Manager (86) , Truck Driver (86) , Account Executive (80) , Forklift Operator (70) , Supervisor (64) , Warehouse Operative (63) , Warehouse Worker (60) , Account Manager (55) , Customer Service Representative (CSR) (48)

What are the pros of working at XPO according to real employee reviews?

"Good pay and very flexible" ((in 475 reviews)); "Good benefits and 401k." ((in 330 reviews)); "He people I work with are great and I enjoy the challenge of my job." ((in 285 reviews)); "Great opportunities for career growth and development at all levels including established apprenticeship and graduate schemes!" ((in 109 reviews)); "Great management and leadership!" ((in 98 reviews))

What are the cons of working at XPO according to real employee reviews?

"Fast paced environment and long hours (in some areas) may not be for everyone." ((in 184 reviews)); "No work life balance Find out next start time when you finish your shift Favourites get better runs/jobs" ((in 128 reviews)); "A few bad eggs as managers have racist attitude" ((in 88 reviews)); "Job Security and no training" ((in 76 reviews)); "No communication from top down." ((in 65 reviews))

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XPO

XPO Operations Manager reviews

3.1

75% would recommend to a friend

(118 total reviews)

Mario Harik

90% approve of CEO

50% positive business outlook

Ratings by category

3.4

Career opportunities

3.1

Compensation and benefits

2.6

Diversity & inclusion

2.4

Culture & values

1.7

Senior management

1.5

Work/Life balance

Operations Manager employees have rated XPO with 3.1 out of 5 stars, based on 118 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. XPO is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

118 reviews

3.0

Jul 19, 2022

Tough ending

Operations manager

Recommend

CEO approval

Business Outlook

Pros

I started working at XPO before the pandemic where it was more of a family environment and upper management looked to promote good preforming managers. Work life balance is non existent in the remote space but i was able to set my own schedule.

Cons

Post Pandemic everyday became a number. Upper management wrongly negotiated a contract that I was left to manage and we were losing money daily while working 5 am to 1 am. It was a nightmare. Upper management only cared about future deals with customer and i was left to suck it up. So I quit. And the pay was terrible. I was making 30% less then the state minimum.

XPO Response

We're sorry to hear about your experience with XPO. We're always striving to create a positive work environment, so we take all constructive feedback very seriously. We'll share your comments with the senior leadership team. Thanks again for taking time to share your insights and for all the hard work you put in while at XPO.

2.0

Jun 27, 2022

Do not apply unless you value no balance in life

Operations manager

Recommend

CEO approval

Business Outlook

Pros

benefits, easy to move up the positions, bonuses

Cons

horrible management, expected to work 6 days a week for a base salary 12+ hours a day then may be required to off-load inbounds at the evening to make sure product goes out next day, company extremely short-staffed. if you want to have no balance in life go ahead and apply. once you are in, you won't have time to even apply for a different job. At times you will need to work 14+ days in the row at least 14-16 hours a day

XPO Response

We're very sorry to hear about your experience with XPO. We've ramped up our recruiting efforts tremendously in order to address the staffing issues you mentioned.

2.0

Jun 9, 2022

USE YOUR PTO!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Peers are great to work with and good benefits.

Cons

Depending on your state if they do not force payment of accrued PTO, XPO will not pay it. Does not matter if you earn it. Little to no work/life balance.

Viewing 16 - 18 of 118 Reviews

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XPO Operations Manager reviews

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Tough ending

Do not apply unless you value no balance in life

USE YOUR PTO!

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