XPO reviews

-Stressful managing situations out of your control -Carriers who do not follow instructions can cause you to lose customers and money

Morale has gone down-hill among Drivers especially. Employees afraid to say anything, esp to FOS's (Dispatchers) because they might get fired, or looked at as "not a team-player. Terminal managers are becoming nil, as FOS's are given more "managerial" responsibilities, when they shouldn't. Office customer service trying to be replaced by "call-centers" who interfere and argue with local freight operation centers about how situations with customers or freight should be handled.