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Xactware Solutions

Now known as Verisk

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Xactware Solutions reviews

3.6

68% would recommend to a friend

(200 total reviews)

Mike Fulton

77% approve of CEO

59% positive business outlook

Xactware Solutions has an employee rating of 3.6 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xactware Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

200 reviews
2.0
Dec 1, 2017

Really? Pay is not competitive!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay check is stable. Medical Benefits are decent. Still have some "Employee Value" activities Depending on the week, work life balance is ok. There are lots of ob openings, because retention is not good. But they can't be filled because of freezes.

Cons

The pay here in most dev/it dept's. is 20-25% below what people leaving to go to other companies are making in similar positions, and sometimes even "lesser" positions. No attempt to retain employee's: an attitude of "We don't counter offer, if you're not happy enough to look other places, we don't want you anymore" This sucks for people leave who truly like working here, but can get paid way more somewhere else. Verisk's Policies are negatively affecting Xactware Customers and it's employee's, and there seems to be no attempt from upper management to defend the people working here. We might as well drop the Xactware name at this point and call our selves Verisk. Very stagnant change with management. Only progression paths are through management, but since they are entrenched, there's no opportunities for growth. Lack Luster training and employee growth investment. No incentive to perform well. Anything to stay off the "bad" radar is good enough. Bonuses are handed out by grade(e.g. A, B, C), for every high grade given, there has to be a lowest grade to match meaning few get high bonuses (A) and there is always a C on the team, even if everyone performed well. Raises are lack luster and impossible to get more than 1-2 % unless you know the right poeple Upper management seems checked out and more concerned with their standing in Verisk than how Xactware is doing. Verisk cares nothing for Xactware They are starting to implement "Watch our employees" and "We don't trust our employees" type environmental controls around access to anything. Holidays are weird/not great, 1 day for Christmas. 1 day for New years There are lots of ob openings, because retention is not good, and they can't be filled because of freezes.

1.0
Jul 23, 2014

Politics, politics, politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent mobile development team and web services team.

Cons

Executives don't care about employees. Upper Management doesn't understand the technology or services they are supposed to be representing to clients.

2.0
Aug 14, 2020

If You're Looking for a Career, Don't Look Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexibility and work/life balance are high priority across the board - Good PTO and decent benefits - Great job security - Quality response to the Covid-19 crisis

Cons

- Career paths and career advancement are near non-existent. This place is the textbook definition of a "good ol' boys" club. Either you suck up and find yourself "in" that way, or you will always be out. - Professional development is also near imaginary. You are dropped into your seat with very little training and no continuing education whatsoever. - Raises don't happen. There is no regular schedule to raises and promised raises seem to never materialize. - "Good ol' boys" club means there is no room for women or any other kinds of diversity. Women are talked down to and there are remarkably few women in senior leadership and some of whom that are, are embarrassingly under qualified for their role, making them just figureheads of "we care about women and diversity". "Minor" instances of sexual harassment and dismissal of women for their feminine traits is the norm here. - Reorgs are standard and, unless you are in senior leadership, there is no consideration taken to the impact it will have on each employee's career, often leaving people to scramble and start near the bottom of the barrel in a brand new role there were not informed of until they are pushed into it. - Bonus structure is shrouded in mystery and inconsistent - This is a tech company run by the older generation and is run with no forward thinking, just looking back at the good old days. They are deeply resistant to change and the cost of forward progress is too much to pay. They had their niche and competition is ramping up in a serious way in that niche market and their response is simply, "oh well." - Innovation and getting out ahead of putting out fires raised by customers isn't possible in the mindset of leadership and you see that around every turn. Innovation always takes a back seat. - There are no consequences for failure. Which is great to a point, but poor leadership is rewarded. Failures that have cost the company dearly in a number of ways are not met with a chopping block of any sort. This leaves poor leaders comfortably in office indefinitely, forcing those that report to them to perpetuate this. - The culture is absolutely toxic. The focus is not on anticipating the needs of our customers and going above and beyond since that is not how you get ahead. Instead, you have to suck up to the right senior leader to land in a position of power (whether you are qualified for it or not), which leaves our customers high and dry until the senior leadership level, where they have the "luxury" of listening to customers. - Product is a defunct and broken organization. Very few, if any, in product leadership grew up from product management. They started in customer support, have been with the company for innumerable years, and were moved into project management roles they were not qualified for and that morphed into product management. No one is ever hired from the outside to fill a senior spot, which means there are no new ideas, or people trained in product leadership. Everyone pays the price for under-qualified product leadership.

Viewing 13 - 15 of 200 Reviews

Glassdoor has 209 Xactware Solutions reviews submitted anonymously by Xactware Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Xactware Solutions is right for you.