Xcel Energy reviews

3.3

53% would recommend to a friend

(1,072 total reviews)
avatar

Bob Frenzel

30% approve of CEO

49% positive business outlook

Xcel Energy has an employee rating of 3.3 out of 5 stars, based on 1,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xcel Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 20, 2025

Chickens with our heads cutoff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If the time system (UKG) works, you get paid.

Cons

Over the last decade plus and with the change in leadership, Xcel Energy has dramatically changed. Cutting corners to meet interim O&M targets at the expense of long-term sustainable is the norm. Culture is dead. Top performers are fleeing. Performance continues to spiral.

3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I would highly recommend this job to anyone who is not afraid of snarky customers & being called a few swear words here & there. Customers are usually nice, pay is good enough, & there is LOTS of opportunities for growth.

Cons

Rude customers, customer satisfaction is 50/50, constantly raising electric and gas rates, & is now a hybrid position that started as fully work from home.

Viewing 52 - 54 of 1,072 Reviews

Glassdoor has 1,297 Xcel Energy reviews submitted anonymously by Xcel Energy employees. Read employee reviews and ratings on Glassdoor to decide if Xcel Energy is right for you.