Xcel Energy reviews

3.3

53% would recommend to a friend

(1,073 total reviews)
avatar

Bob Frenzel

30% approve of CEO

49% positive business outlook

Xcel Energy has an employee rating of 3.3 out of 5 stars, based on 1,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xcel Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jul 31, 2017

Customer Service Representative (Call Center)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Even though there are a lot of call center employees, your supervisor oversees about 10-20 keeping the group small and not feeling like you're ignored. I felt like I could go to my supervisor for help and questions and felt like they knew me and I wasn't just a number.

Cons

Working in the call center, I had to be on the phones every minute I was working. That means 40 hours a day minus the breaks. I personally prefer more variation in my job, which is why I looked elsewhere.

5.0
Jul 24, 2017

Overall experience

Recommend
CEO approval
Business Outlook

Pros

Great company. Relaxed atmosphere. Brilliant department colleagues.

Cons

I have nothing worth mentioning.

4.0
Jun 1, 2017

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to grow and advance. Excellent pay and benefits. Company cares about its people and the customer.

Cons

A lot of competition for advancement.

Viewing 928 - 930 of 1,073 Reviews

Glassdoor has 1,298 Xcel Energy reviews submitted anonymously by Xcel Energy employees. Read employee reviews and ratings on Glassdoor to decide if Xcel Energy is right for you.