Xcel Energy reviews

3.3

53% would recommend to a friend

(1,072 total reviews)
avatar

Bob Frenzel

30% approve of CEO

49% positive business outlook

Xcel Energy has an employee rating of 3.3 out of 5 stars, based on 1,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xcel Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 29, 2012
Recommend
CEO approval
Business Outlook

Pros

I was excited and proud to have been hired by a company I thought was good to it's employees. The location was easy to get to and parking was not a problem

Cons

I was hired as a "Temporary Associate" which meant I had no benefits and told that after three months I would be able to "progress" to a benefited Associate, but after a year I never scored high enough to qualify for progression. There is a 7 week training and it is not enough time to train you about all the possible aspects of the utility industry. People can be very rude and downright nasty about outages and paying their bills. Very stressful job and burnout is very common. I consistently received the highest customer ratings but it did not affect nor influence my opportunity to progress.

1.0
Mar 20, 2012
Recommend
CEO approval
Business Outlook

Pros

It is a large corporation that will not go bankrupt. If you want an easy ride you can work here for your whole career without having to advance your skills, knowledge base, or learn new technologies. The people are very friendly = best part about working here.

Cons

Too many leaders and too much shuffle. Many outdated software systems that do not sync properly and are not supported by vendors anymore. Bonus, raise, and incentive programs work against the employees; could have a great past year, but if the 1st quarter of the next year is slow on earnings they will cut the past years incentives; a great review = average incentives, ratings, and low raises if any. Healthcare is next to nothing, with the mega-high deducibles. Advancement opportunities are few and far between. Much like working for a stereotypical government function without the benefits and incentives. Might as well work as an independant contractor/ consultant for more money as the benifits are so low and incentives are unpredictable even with a good year of earnings. Work-life balance is nonexistent........plan on bringing your laptop home every night, weekend, vacations, and holidays......they won't support an increase in employee headcount because it is difficult for them to justify an increase in O&M cost to the regulatory committees (even thought the infrastructure of the business is growing exponentially). Ben Fowke as CFO on working over the July 4th holiday weekend, "they are in finance, they know what career path they've chosen "

Viewing 1036 - 1038 of 1,072 Reviews

Glassdoor has 1,297 Xcel Energy reviews submitted anonymously by Xcel Energy employees. Read employee reviews and ratings on Glassdoor to decide if Xcel Energy is right for you.