Xero reviews

3.5

59% would recommend to a friend

(1,638 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

45% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great allowance of PTO/wellness days - Management seems genuinely interested in mental health and burnout - Lots of opportunity to move horizontally across the company - Co-workers are nice and eager to help

Cons

A lot of people just coast. No real deadlines or targets on most projects. The general engineering standards are pretty low (lots of manual processes, not much testing, tons of issues in production). Xero has a culture of bureaucracy and having meetings for meeting's sake. A lot of time is wasted on attending worthless meetings, filling out documents that don't get looked at, or waiting on other teams to take days to respond to you. Lower management is pretty toxic, middle management seems incompetent or outright unconcerned with the time wasted here. The work in general is mind numbing.

2.0
Mar 4, 2016

Scatterbrained direction and managment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, perks & location etc.

Cons

Constant change in upper management and all the way down the ladder. No real stability unless you are part of the F.O.B.

1.0
Nov 18, 2015

poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

location and views of the bay

Cons

poor upper management does not attract talent in executive positions high turn over people are overall unhappy

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Xero Response
10y
I am sorry that your experience at Xero has been less than #Beautiful. We are always open to hearing feedback and addressing real issues that exist. We all play a part in the culture and community we build at Xero. I would encourage you to reach out and share more specific details with HR or our US President, Russ - we will always take time to listen to your concerns.
Viewing 28 - 30 of 1,638 Reviews

Glassdoor has 1,731 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.