Xero reviews

Where to start... - company struggles a lot with leadership (no guidance at all) so people work blindly towards goals that are unachievable. This provides management the excuse to out employees. - seen the sales team struggle constantly to make their number, with and without integrity and are forced to do this - the (US) company invests in a lot of unnecessary things that gets them no return - Management will never give straight answers to questions, no clarity at all where numbers/quotas come from - company over-promises but never delivers (such as product is always late and issues w/ compensation) - Recruiting team ignores internal referrals and HR doesn't solve anything. But everyone gives HR the "bad guy" work and makes them "lay off" employees without any good reason - Xero over hires employees then lays them off in a couple of months when they decide they're not needed anymore. Then will re-hire again, then lay off. It's a never ending cycle - Most of management will not stand up for their employees - be prepared to stand up for yourself and don't be surprised if you're thrown under the bus - employees are never asked for their opinion but they're too scared to give one anyway since they're afraid they'll lose their job over it - no direction - no room for growth opportunities or career advancement (will promise it when you start then will purposely neglect it) - no real, consistent training programs

Employees are put in bad situations and forced to make career decisions within matters of days, their pay and compensation changes constantly,, their sales reps are not set up for success and are unprepared when something does change. They make decisions very quickly and give little time for employees to give feedback or take in what the change means for them. Employees are scared to give feedback and in anonymous platforms when feedback is submitted it is only met with "come talk to me." Sales leaders are not very transparent. Their technology stack is severely lacking to be a successful sales rep. They are severely understaffed in their operations department making it hard to get any type of reporting, including when it comes to metrics which you are comped on. It is a huge company that feels like they are using their US sales org to test out different approaches to see what sticks. As an employee, you get all the consequences. Nothing stays constant, not even the role you may have accepted or started out with. Change management techniques are poorly executed. Finally, there is almost no opportunity for career growth. Sales managers are very poor at training and career development , and often make assumptions and put you into roles due to short headcount, not what you actually want to be doing.