Xero reviews

3.5

58% would recommend to a friend

(1,647 total reviews)
avatar

Sukhinder Singh Cassidy

50% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 23, 2024

Once a great place to work

Recommend
CEO approval
Business Outlook

Pros

I commenced with Xero in the earlier days (2014) as it was scaling where I had the privilege and honour to work with some amazing talent. There were loads of opportunities to grow and in the earlier days, Xero really invested in their people particularly if you were a leader. Well that was my experience anyway. I am grateful to have had this opportunity and really did experience some tremendous growth. It wasn't always easy though. I was impacted by the lay offs and have made a couple of attempts to apply but it seems like the new crop of talent experience people don't even bother looking at CVs or acknowledging previous longer term employees.

Cons

Around 2019-ish, a lot of unnecessary hires were made and that is when things started to get challenging. Sadly, a lot of the great people I got the opportunity to work with were impacted by lay offs. US based CEO took the hammer and pretty much killed the culture. I often touch base with former colleagues who are still at Xero and the morale is pretty low.

2.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, great people and lovely office

Cons

Xero has shifted from being a customer-focused organization with strong human values to one driven primarily by profit. The company has replaced much of its senior leadership with executives based in the U.S., many of whom come from Google or Uber backgrounds and bring a "we know it all" mentality. This shift suggests that Xero is trying to emulate a typical Silicon Valley tech company, where employees are seen as numbers and easily replaceable when needed.

Viewing 328 - 330 of 1,647 Reviews

Glassdoor has 1,740 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.