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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,648 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jan 20, 2018

      No Growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is alright for what you do. Offices are nice with plenty of facilities. Not much else I can think of.

      Cons

      Too many managers that don't have the skill to do your job but are the ones managing you and are responsible for promotions. Really need to be able to suck up to get anywhere in the company.

      1.0
      Sep 5, 2017

      Developer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good family friendly environment. A company that cares about their employees.

      Cons

      Old fashion managers holds this place back being great. Can't trust your manager as they flip flop around.

      avatar
      Xero Response
      8y
      Thank you for taking the time to review Xero! It sounds like you didn't have a good experience with your manager. We would have loved to know more about your specific situation to see how we might have helped. Manager capability is something we're investing in heavily, and employee feedback is very valuable to us. -Julie
      2.0
      Aug 4, 2017

      An employer with so much potential, but they just aren't quite realising their potential....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office space, with some hugely passionate people and some great leaders in the business. The product is amazing, as are many of the staff.

      Cons

      Too much emphasis is put on the office environment, this does not drive a positive culture and is used as a mask to hide many of the underlying problems at Xero. The product as I said is amazing, however you cannot rely on this because the competition is following close behind, in terms of product has overtaken in a lot of cases but your brand loyalty is keeping you where you are - however this will not last forever and if you do not do something radical you will be another Sage 50 in the UK. Some of the leaders leave a lot to be desired, there is a distinct lack of professionalism and confidentiality among the team. They also take "feedback" very personally to the point you are shot down for offering constructive advice. Career development is pretty much non-existent unless you are female due to the mission of some of the staff to increase the female presence on the leadership team or unless you are one of the MDs favorites.

      avatar
      Xero Response
      8y
      Thanks for taking the time to feedback on Glassdoor. You're right we have lots of feedback through Officevibe and take lots of action as a result - it really informs us as a business in terms of setting up the Working Groups, All Hands etc. Our flat structure, approachability of managers and regular pulse taking through Officevibe really helps develop the fantastic culture we have and that you've been a part of. Obviously, we can't just pay people more because an individual asks for it - we have structures and market rate benchmarking that are all part of the mix, much more than when we were smaller in the UK. However, I'm glad you have been able to discuss your thoughts with your Manager and that's a good indication of an open and effective relationship.
      Viewing 328 - 330 of 1,648 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,741 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.