Xero reviews

3.5

58% would recommend to a friend

(1,646 total reviews)
avatar

Sukhinder Singh Cassidy

51% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great people, really helpful and human. - Good WFH policy with lots of perks when you come into the office. - Good product that most customers really appreciate using. - Great to get experience with multiple areas of software development

Cons

- Lack of strong technology leadership and direction, no CTO and years of focus on product means changes have been mostly cosmetic and additive. - Changing role expectations after reset, instead of change management or supporting employees through this transition, company policy seems to be to use performance management to achieve compliance. - Engineers are expected to take on role of scrum master, product owner, delivery manager, release manager, devops, QA, architect, document, risk manage, organise and configure after hours support, etc. while the multiple layers of management on top are also constantly asking questions or to do work for them. - Complex and old code with lots of tech debt and little time to do coding or learn the codebases (see above point). - Moving away from teams assigned to a product, to teams working on next highest priority project, which could be in a different domain, and most domains are already full of tech debt with little consistency.

3.0
Sep 2, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

The tech stack is good, lots of resources and mostly good people

Cons

No longer a kiwi company.

4.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Career growth and development opportunities were plenty, great people.

Cons

Culture was shifting towards us corporate ways of working

Viewing 337 - 339 of 1,646 Reviews

Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.