Xero reviews

3.4

56% would recommend to a friend

(1,650 total reviews)
avatar

Sukhinder Singh Cassidy

48% approve of CEO

42% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Many technical opportunities for growth. This does not always stem from your actual team, rather looking for and participating in other wider initiatives. Communities for different engineering concerns. e.g. FrontEnd, DevOps ect Most people tend to help you an go the extra mile if you are friendly and clearly word what assistance you need. Flexible work arrangements.

Cons

Constantly feel like growth and effort aren't rewarded via remuneration/bonuses. You get wat you get and it's always advertised as fair and market related. Direct managers change very frequently. This has a negative impacts on personal growth and team stability. Teams take a while to regain psychological safety with each new manager. Managers often influence many of the teams current processes. e.g. Agile methodologies. I've seen this happen repeatedly. The impact is that it slows down progress and frustrates individuals. Getting promoted is very difficult and depends very much on how your manager feels towards your abilities. e.g. If they are willing to route for you or not. Processes aren't standardized and therefore confusing and frustrating.

4.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great culture around mental health - Great support - Great company perks - Great opportunities to move to different teams / roles - Cool people.

Cons

- Salary is not as competitive these days - someone left and came back to get market rate, where as with normal increases it would have taken like 2 - 3 years. - Sometimes feel like a cog in the wheel. Xero is not as massive as companies like Google, but still sometimes with the initiatives it's working on, you could end up feeling like you're not providing much value to the overall business with the work you are doing.

2.0
May 25, 2021

Chaotic Stucture, Promotions of Narcissits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having the brand on your resume

Cons

Lots of structural changes. Teams and roles not clearly defined and not set up for success. Promotion of people that have people complaints and bullying complaints, to increase their team management scope (!). Overall the leadership team don't live the values.

Viewing 364 - 366 of 1,650 Reviews

Glassdoor has 1,743 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.