Xero reviews

The culture changed a lot after the new CEO joined the company, I would say that for people joining in now, it would be a great place to work. However for people who lived the culture before the new CEO the change came for the worse.

Slow moving. Red tape everywhere. Absolutely everything is the same priority which means nothing is a priority, they pretend it’s working with new company OKRs, but they’re all so conflicting you need to elevate things up to get decisions (this is AFTER the reset). They have also introduced a new performance rating process (sounds great in theory), however, they’re unfairly assessing people, as managers we’re being forced by our GMs to put people into an “under performing” (a.k.a “Below Expected”) category even if the person is NOT under performing, they’re expecting people to resign from Xero when put into this category, so obviously there is a hidden agenda to remove more people from the company. They lie CONSTANTLY and gaslight people’s questions, and as a manager hearing these lies be told it’s hard. Individuals can no longer raise concerns about people above them. There’s also absolutely NO career progression here, especially for managers, they have released a career framework, but they pretty much said it’s a deadend for certain roles in tech.