Xero reviews

3.4

56% would recommend to a friend

(1,650 total reviews)
avatar

Sukhinder Singh Cassidy

48% approve of CEO

42% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Lovely offices, many of the people are great.

Cons

Slow moving. Red tape everywhere. Absolutely everything is the same priority which means nothing is a priority, they pretend it’s working with new company OKRs, but they’re all so conflicting you need to elevate things up to get decisions (this is AFTER the reset). They have also introduced a new performance rating process (sounds great in theory), however, they’re unfairly assessing people, as managers we’re being forced by our GMs to put people into an “under performing” (a.k.a “Below Expected”) category even if the person is NOT under performing, they’re expecting people to resign from Xero when put into this category, so obviously there is a hidden agenda to remove more people from the company. They lie CONSTANTLY and gaslight people’s questions, and as a manager hearing these lies be told it’s hard. Individuals can no longer raise concerns about people above them. There’s also absolutely NO career progression here, especially for managers, they have released a career framework, but they pretty much said it’s a deadend for certain roles in tech.

5.0
Jul 9, 2024

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, work-life balance and remote

Cons

Lots of change in management

3.0
Jul 6, 2024

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

Awesome mission. Great perks, WFH, possibility to work from overseas for a month, stocks.

Cons

It's not the company it used to be: constant pressure and irrational deadlines, priorities shifting all the time. Leadership wants the new vision delivered now, yet they prioritise irrelevant projects. 15 months after the reset, teams are stressed out all the time and the culture is not very human anymore. Understaffed, they want work done faster than pre-reset even tho they laid off 800+ It depends on what team you're on, but 0 career growth opportunities in some teams

Viewing 373 - 375 of 1,650 Reviews

Glassdoor has 1,743 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.