Xero reviews

3.4

56% would recommend to a friend

(1,652 total reviews)
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Sukhinder Singh Cassidy

48% approve of CEO

42% positive business outlook

Xero has an employee rating of 3.4 out of 5 stars, based on 1,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Worked with really smart and capable engineers Interesting technical problems

Cons

Execs think because some worked for the likes of Google, they know everything Sukhinder once said during company wide meeting that being a CEO is hard and if anyone would like to swap places with her, they’re welcome to. Sure, it must also be very hard to take home USD15,000,000 as a rem package whilst others barely get a 2% pay rise during high inflation. Increasing customers monthly subscriptions and getting rid of people via a sham performance review process that’s constantly changing every couple of months. Your time will be busy making sure you’re ticking the right boxes rather than doing actual work that would make a difference and impact not only to the company but to customers. Could barely write code and release due to politics and what should be a a day or twos work can turned into weeks and months of documentation to justify why x is going to take x long. Because no one trust anyone to do their job and micromanaging is rife building their own fiefdom. As an engineer, be prepared to wear many hats, from BA, PO, delivery, testing, documentations and all administration that coding would be like 15% and the rest is dealing with management politics. If you want to progress with your career, then learn to stroke the right ego and become a yes sir and ma’am because if you think hard work and capabilities will get you there, you’re dreaming. There is lacking leadership at most levels. The key thing here is how to get share price up so the execs can get their bonuses and go. Combining CPO and CTO, well… just look at the incident page and see how the system is going. But hey, they used to work for Google. Thanks to the sham performance reviews, the only way to survive is to stab each others back because every year, you’ll be competing with your colleagues to keep your job as someone will always get the boot. I no longer volunteer as tribute.

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Glassdoor has 1,745 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.