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      Xero

      Engaged Employer

      Xero reviews

      3.4

      56% would recommend to a friend

      (1,652 total reviews)
      avatar

      Sukhinder Singh Cassidy

      48% approve of CEO

      42% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.1

      Career opportunities

      2.8

      Senior management

      Xero has an employee rating of 3.4 out of 5 stars, based on 1,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Oct 30, 2017

      Losing its way slowly

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Probably the bet at Scale environment to work at in Wellington. Good teams of people who want to deliver.

      Cons

      Schizophrenic Exec. interested/only able in building hierarchical layers between 'do-ers' and exec. You can't talk about Agile with so many complex layers of management to navigate. Internal communications are dreadful. There is not a culture of collaboration; while you don't want to have to ask others to get things done, you do want to tell and engage them as stakeholders so they are informed, and their impacts assessed. Rod waving his hands around at every idea that he comes up with is not product management.

      5.0
      Jun 4, 2017

      Customer Experience Specialist - Melbourne

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super flat structure/ open and communicative managers and team/ above expectation pay + perks / #beautiful offices - if you have a passion for Accounting, this is by far the best place to work!

      Cons

      Personal development in CX can be improved/ communication between departments needs improvement too

      avatar
      Xero Response
      9y
      Appreciate you taking the time to share your experience at Xero. We will continue to work on the areas you have suggested for CX. We definitely feel lucky to have a special culture and workplace at Xero and we are focused on retaining that as much as possible as we grow. Chris
      2.0
      Jun 28, 2016

      Growing pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The tactical teams at Xero are made up of some of the nicest folks around. You'll use Google Hangouts to bond regionally and internationally - helping form critical relationships.

      Cons

      Company is undergoing an extensive shake-up in the US. Some departments are sheltered, whereas others, like Marketing, have yet to find stability.

      avatar
      Xero Response
      10y
      Thank you for acknowledging some of the great things about Xero - our people and the strength of relationships formed both regionally and internationally. We understand that change is unsettling. Tools like Officevibe that we have just launched will help us to better understand the pulse of all areas in real time and focus attention on pain points as they arise.
      Viewing 454 - 456 of 1,652 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,745 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.