Xero reviews

3.5

59% would recommend to a friend

(1,639 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 11, 2026

Goodbye Human! You're a number now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, private medical insurance with Vitality, Smile discounts, Gym pass, 6 months full paid maternity, great office space 6 years ago Xero felt like a family and a place I was excited to be at. The values and culture felt real.

Cons

Don't expect any support once you have a family. They've lost all that made them great and human and you're now a number rather than an individual. 60% of your working hours now MUST be in the office ( even if you previously had an agreement in writing) , which doesnt support working parents or people with extra needs. They're great at supporting you with Maternity leave but once you're actually a parent you'll be told 'it was your choice to have kids' and you wont be accommodated for your life choices. Even if its a MINOR reduction in office hours. When asking for flexibility, I was discouraged from making a flexible working request because what would be the point, it'd be a no. Ended up working ridiculous hours to accommodate culture rather than supporting a healthy work life balance. Huge lack of progression and given unlimited hoops to jump through. Lots of unpaid opportunities with no real future roles. I'd recommend Xero as a great place to work if you're unattached and have no kids, otherwise dont bother.

4.0
Feb 7, 2026

One of the best roles I have had but a shame it's management isn't good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The first team I was in was one of the best teams I have ever experienced! Positive culture, great drive and more! - Got to work on some great work and learn lots about our users and felt like i was making impact - Lots of social opportunities if you make the time and effort for it - Processes were great to help me become better in my role and was always open to new ideas

Cons

- Management where I was was a mess. I had 6 managers in the 3.5 years I was there which is ridiculous to me! This meant I grew a lot personally and professionally but had no one in my court to help me grow up in seniority as they all had been removed or not around for long - My last manager was bias, refused to offer support when I needed it and kept putting me down on my achievements - The second team I was in made no progress to ship work out whatsoever and everything was being cancelled/paused which was demotivating - There is a culture of putting people into the "not good enough" box which is de-humanising and insulting to those who do still work hard

Viewing 58 - 60 of 1,639 Reviews

Glassdoor has 1,732 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.