Xero reviews

3.5

59% would recommend to a friend

(1,639 total reviews)
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Sukhinder Singh Cassidy

51% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 7, 2025

Not Great

Recommend
CEO approval
Business Outlook

Pros

good people Good amenities good base pay good food and benefits

Cons

no inbound lead flow at all horrible sales structure always raising the numbers

2.0
Jul 17, 2025

Huge business and cultural shift

Recommend
CEO approval
Business Outlook

Pros

There are a lot of big problems to solve.

Cons

The incentive structures and controls have changed so that it is near impossible to get work done and people are incentivized to look out for themselves over what is best for the business.

4.0
May 13, 2024
Recommend
CEO approval
Business Outlook

Pros

The people I work with are bright, intelligent and helpful. Very human, eager to help each other out, very positive. When you're actually doing direct work with folks, it's a very positive experience.

Cons

The company is transitioning to a more standard North American style of corporation, and the leadership role has a lot of overhead attached to it... lots of meaningless reports, lots of meaningless presentations, lots of paperwork to do - especially at performance and salary review time. You're constantly calibrating and re-calibrating your team. Every sprint is audited. Upper management is erratic. Many promises made about North American growth for years, with little to no follow through. Company has a hard time making a plan, sticking with it and giving people time time to do the engineering.

Viewing 61 - 63 of 1,639 Reviews

Glassdoor has 1,732 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.