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      Xero

      Engaged Employer

      Xero reviews

      3.5

      59% would recommend to a friend

      (1,640 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 21, 2018

      Potential to be great but held back by cultural identity discrepancies and inability to accept change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people and huge talent. Company came from roots where culture is key and there are still remnants left but quickly evaporating.

      Cons

      Poor regional leadership that is a misfit for the brand and culture. Leadership not accessible to employees with new ideas. Leadership not fully open to change and progress.

      5.0
      Oct 25, 2017

      Sales Boot Camp

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced constantly changing environment gives you the opportunity to grow rapidly as a professional and get lots of experience. If you put your head down and work hard there's a nice career path in sales.

      Cons

      As in any fast-paced high-growth environment, there are lots of changes and turnover happens. This can create emotional lows and take a toll on culture, but it always goes back to normal in no time.

      avatar
      Xero Response
      8y
      Thanks for taking the time to feedback! It's great to hear that there is a nice career path in sales, and that's proving true. I hear you, change and the pace of change here can be fast and our focus is ensuring everyone not only understand what is changing but why we are changing and how that links to our plan and strategy. Again thanks for the feedback - Andy
      4.0
      Aug 10, 2017

      Awesome culture and people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture: Xero has excellent work life balance and it is perfect if you have family and kids. Everyone in office makes sure you feel welcome and it is like a big family where everyone cares for each other. I love the fact that the work office is never short of fun and laughter. Work: You will have the chances to rotate between teams, working on different areas of the product and the platform. There are many interesting problems for you to solve. Excellent support in training, learning and professional development with budget and free access to training materials and courses. Benefit: I would say Xero has good benefits: be-well fund ($300 / year), transit support, 5% contribution to 401K, RSUs (vest over 3 years), flexible working from home schedule, happy hour every Friday, fun activities (Yoga, baseball games).

      Cons

      Need to have improved career path: goals, expectations, and KPIs at every level in every department at every level to make employee be very well-aware of where they are and how to get where they want to be. It is not very clear at the momment. The speed of execution: At times, the progress at work seems to be stalled because of change in priority and shift in focus. It's understandable since Xero deals with numbers and money, so you can't make it too "innovative" but at least the process to improve our product and serve the customer better can be improved.

      avatar
      Xero Response
      8y
      Thank you for taking the time to share your experience working with Xero. As we continue to grow, we strive to create a workspace and culture that enables employees to do the best work of their lives, including great benefits and opportunity for growth. We agree we need to do more to set up transparent career paths, goals and expectations. Yes! With our speed of growth, we are trying to catch up on providing more tools and programs for all employees to learn, grow, and thrive. We also agree on the need to continue improving our laser focus on the customer. We wish you were still with us to help us do that, and we do appreciate your feedback! -Julie
      Viewing 64 - 66 of 1,640 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,733 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.