Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Xero

      Engaged Employer

      Xero reviews

      3.5

      59% would recommend to a friend

      (1,640 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Jun 25, 2015

      Good place to work

      Sql server database administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks and food Flexible schedules and works from home Good amount of Vacation time

      Cons

      Doesn't give the US side enough say in day to day decisions Resentment from the NZ side if you get your work done too quickly To many homegrown tools for maintaining the business.

      4.0
      Oct 28, 2018

      Great mission and people, still growing up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, the mission, the culture, the customers

      Cons

      Headquarters in New Zealand where almost all important decisions are made and many don't have the mindset needed for the growth desired

      3.0
      Feb 18, 2018

      Lots of potential!

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment in SF and the PX/HR team really tries hard to make it a fun place to work.

      Cons

      Managers are untrained and don’t know how to really motivate and support their teams. The SF office also feels more like a satellite office and needs to feel important. Employee goals are pretty non-existent and don’t tie to overall company goals so your job can feel disconnected to what’s important at HQ. Middle management is not inspiring and their attempts to motivate can sometimes feel fake. So much turnover happened in SF in 2017, which really impacted morale.

      avatar
      Xero Response
      8y
      Thank you for your candid review of your experience working at Xero. As we continue to grow in the Americas, the San Francisco office remains an integral part of our US team, but we understand your concerns. We’re doing a lot in 2018 to boost culture, as well as our manager training in all US offices. We think this will have a positive impact on morale in the SF office! -Julie (Director of People Operations)
      Viewing 67 - 69 of 1,640 Reviews
      Related searches: Xero jobs | Xero salaries | Xero benefits | Xero interviews
      ReviewsXero reviews

      Glassdoor has 1,733 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.