Xero reviews

3.5

60% would recommend to a friend

(1,645 total reviews)
avatar

Sukhinder Singh Cassidy

52% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Still some good people left, below Sr. Management Some teams are fully remote Nice offices if you do have to go in

Cons

Culture sucks now. Everything is top-down: i.e. Some executive wants to implement something, regardless of your roadmap, you just have to do it. You can push back to your boss, but they need to appease their boss. Annual performance review system is a joke, same system that was famously implemented by Microsoft, GE, and others. The system requires there to always be a bottom 10% of performers, so everyone is incentivized to compete with each other. So much process and bureaucracy. Senior leadership used to be based in New Zealand, where people appreciate work/life balance. Now it's all workaholics based in the Bay area, who seem proud to never see their family.

Viewing 142 - 144 of 1,645 Reviews

Glassdoor has 1,738 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.