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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,648 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Nov 23, 2016

      Good place for kids that need training wheels

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is simple to understand People are friendly

      Cons

      You get bored after three months because your role is totally not challenging. A lot of people seem to be coasting looking for opportunities on the outside If you're ambitious, smart and learn quickly you'll burn through this place in a few months

      avatar
      Xero Response
      9y
      Hi there Thank you for taking the time to place some feedback. We do aim to conduct exit interviews with all our departing employees so I am sorry to hear that we may have missed a couple. We have recently moved our exit interview process to manage these through workday so there is a chance they got stuck in the system (they are not compulsory, but we like to meet with everyone before they leave to get their thoughts and feedback). I have spoken with the team here and we are going to be extra vigilant with this moving forward. We want all our employees to enjoy their roles and feel suitably challenged.I would be happy to chat further with you on the points you have raised if you are open to that. Please drop me a line at linda.bateson@xero.com if you would like to set this up. Thanks
      1.0
      Nov 10, 2016

      High Turnover all the way around

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office space with amazing view

      Cons

      Forever changing leadership, I can't even count as many as have come and went. It's a JOKE!! The environment is extremely juvenile and toxic......if your part of the in group you will probably be fine but the minute your not, your gone and treated poorly. Pay is definitely under industry standard and bonus, what bonus? Extremely high turnover!!!

      avatar
      Xero Response
      9y
      I'm glad you liked the office and I am sorry that your experience at Xero was less than positive. As a fast growing company we take feedback seriously and will make changes to improve our environment and people experience as necessary. Around 35% of hires come from internal referrals and we believe this is a positive endorsement of our values and culture. Our hiring process is rigorous involving people at different levels and requiring multiple layers of approval. We foster a performance driven culture with reward reflecting strong performance. We have introduced a continuous feedback tool and engagement tracking so we can understand what is working well and not so well and take immediate real time corrective action to ensure Xero stays a great place to work for our teams. We monitor any turnover and run exit surveys to ensure any issues are quickly identified and managed.
      3.0
      Nov 8, 2016

      Xero

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Moves at pace Well paid Social enviroment

      Cons

      Too many management changes Teams double up on the same work Countries act too independently of each other

      Viewing 1501 - 1503 of 1,648 Reviews
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      Glassdoor has 1,741 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.